Understanding the patient journey: a mechanism to reduce staff burnout?

Jarvie, Lyndsey; Robinson, Carly; MacTavish, Pamela; Dunn, Lelia; Quasim, Tara; McPeake, Joanne

doi:10.12968/bjon.2019.28.6.396

Cited by 7 publications

(6 citation statements)

References 13 publications

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“…A novel strategy for the prevention of burnout syndrome is the adoption of activities that recognize the long-term recovery trajectory of patients and caregivers following the initial ICU exposure [43]. Recent multicenter work undertaken by the Society of Critical Care Medicine's THRIVE initiative has demonstrated that longitudinal feedback improved staff satisfaction at work, as well as potentially improving patient care in the ICU [44].…”

Section: Strategies To Mitigate Burnoutmentioning

confidence: 99%

Burnout and Joy in the Profession of Critical Care Medicine

2020

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Section: Strategies To Mitigate Burnoutmentioning

confidence: 99%

Burnout and Joy in the Profession of Critical Care Medicine

2020

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“…Recent data suggests that by having staff from the ICU involved in post-ICU care, outcomes and care delivery across the entire ICU pathway may be improved by understanding patient and caregiver experience more fully [17]. Single centre evidence also suggests that having the ICU staff involved in care over the entire recovery trajectory of the patient may help reduce staff burnout and increase joy in work [18].…”

Section: Post-icu Clinics and Recovery Programsmentioning

confidence: 99%

Caring for Survivors of Critical Illness: Current Practices and the Role of the Nurse in Intensive Care Unit Aftercare

Eaton¹,

McPeake²,

Rogan³

et al. 2019

Am J Crit Care

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The success of critical care medicine has historically been gauged by short-term mortality outcome. With technological advances, many patients now survive what were previously fatal critical illnesses, generating an expanding population of critical care survivors. Many survivors suffer with new or worsening impairments in physical, cognitive or mental health status arising after a critical illness and persisting beyond acute care hospitalization which has been termed Post Intensive Care Syndrome (PICS) [1]. This term can be applied to a survivor or a family member who often experiences significant social & psychiatric burdens caring for a survivor of critical illness [1 2]. It is estimated that PICS develops in greater than 2.4 million Americans who survive critical illness each year, including approximately two-thirds of Medicare beneficiaries who survive critical illness [3]. As a consequence of

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“…Yet it is essential to provide optimal access to care that is required within an individual's journey of vulnerability. When staff understand patients and their associated journey, staff experience a sense of enjoyment and worth in their role, potentially leading to a positive impact on staff wellbeing, with a run on effect to patient level of care (Jarvie et al, 2019). Understanding the patient involves comprehending the complicating factors, such as patient refusal to divulge information, substance use withdrawal, self-harm and further deterioration; some of the associated characteristics of people brought in by police to the ED (Crilly et al, 2019).…”

Section: Discussionmentioning

confidence: 99%