Understanding the Patients’ Usage of Contactless Healthcare Services: Evidence from the Post-COVID-19 Era

Alkhwaldi, Abeer F.

doi:10.1007/978-3-031-15342-6_28

Cited by 6 publications

(2 citation statements)

References 54 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…Even though technology users are not influenced by reference groups but by individual needs in voluntary contexts [25], the findings of this research indicate that SI has a significant positive impact on users' intentions which is similar to what has been suggested by prior literature in the area of information systems (e.g., [17,41,[101][102][103]). In this study context, it is recommended that practitioners and service providers be required to encourage earlier adopters of FinTech to contribute to the promotion of this technology to other people.…”

Section: Discussionsupporting

confidence: 83%

Towards an Understanding of FinTech Users’ Adoption: Intention and e-Loyalty Post-COVID-19 from a Developing Country Perspective

et al. 2022

View full text Add to dashboard Cite

Earlier literature has shown that the implementation of FinTech innovations is not only determined by banks, financial institutions, or government support, but also by the perception and experiences of FinTech users. FinTech research has shown encouraging findings from scholars in developed countries. However, little is known about the users’ acceptance and use of FinTech in Jordan. The aim of this study is to investigate the determinants of users’ intentions and e-Loyalty toward FinTech adoption in Jordan post the COVID-19 era. A conceptual framework was developed by integrating the four original constructs of the unified theory of acceptance and use of technology (UTAUT), namely performance expectancy (PE), effort expectancy (EE), social influence (SI), and facilitating conditions (FC), with three additional factors: personal innovativeness (PI), financial literacy (FL), and uncertainty avoidance (UA). In addition, the proposed model considered the e-Loyalty of FinTech users as a consequence of having a good FinTech experience. A quantitative approach using a cross-sectional online questionnaire was applied to collect data from 423 FinTech users. Data were analyzed utilizing structural equation modeling (SEM) based on AMOS 26.0 software package. The findings revealed that UA has a moderating effect on the relationship between FC and users’ intentions. Also, PI has a significant impact on PE and EE. While PE, SI, and FC are factors that enhance behavioral intentions. In return, it builds users’ e-Loyalty toward FinTech services and is deemed a new normal behavior. This study may help FinTech service providers and policymakers better understand the, currently relatively low, usage rate of FinTech, and how it contributes to the development of strategies that boost the acceptance and e-Loyalty of FinTech by Jordanian users after the COVID-19 era, where FinTech is still considered an innovation.

show abstract

Section: Discussionsupporting

confidence: 83%

Towards an Understanding of FinTech Users’ Adoption: Intention and e-Loyalty Post-COVID-19 from a Developing Country Perspective

et al. 2022

View full text Add to dashboard Cite

show abstract

“…Based on the UTAUT1/UTAUT2 models, EE was hypothesized to have a direct influence on the users' behavioral intentions to adopt novel technologies. Earlier literature confirmed the impact of EE as a determinant of the behavioral intentions to accept and use different information systems and technologies [6,73,74]. The present study aims to evaluate university students' perceptions of the simplicity and user friendliness of the Metaverse by assessing their EE.…”

Section: Effort Expectancy (Ee)mentioning

confidence: 88%

Investigating the Social Sustainability of Immersive Virtual Technologies in Higher Educational Institutions: Students’ Perceptions toward Metaverse Technology

Alkhwaldi

2024

Sustainability

View full text Add to dashboard Cite

The Metaverse technology (MVTECH) is an immersive virtual sphere where people interact with each other via avatars. The MVTECH promised to provide a number of potentials for various sectors including higher education. Despite the fact that MVTECH promotes virtual social interaction between people (e.g., university students), there is a lack of knowledge on what affects users’ perceptions regarding its social sustainability in HEIs, specifically in developing nations. Therefore, this research paper aims to determine the variables that affect the learners’ perceptions toward social sustainability (SS) of MVTECH in higher educational institutions (HEIs) in Jordan. A study model was formulated by integrating the core factors of the “unified theory of acceptance and use of technology” (UTAUT) (“performance expectancy, PE; effort expectancy, EE; social influence, SI; and facilitating conditions, FC”) with “perceived curiosity” (PC) and “extraversion” (EXT) factors. Both PC and EXT were included as context-related variables that may possibly contribute to enhancing the applicability of UTAUT to a wide range of information technologies and settings. Data were collected from 422 students enrolled in Jordanian universities based on an online survey. The analysis of the “structural equation modeling” (SEM) found that students’ perceptions toward Metaverse were significantly influenced by PE, FC, and EXT. Furthermore, the PC construct significantly affected the EE construct. However, EE and SI were revealed to have no significant impact on SS. Drawing from these results, the study makes a number of theoretical advances and clarifies a number of practical implications for those involved in the development, design, and decision-making processes that support the use of the Metaverse in HEIs.

show abstract

Toward an Understanding of Cutting Edge Technologies in Financial Industry: Cryptocurrency Adoption

Alkhwaldi,

Abu-Alsondos,

Abdulmuhsin

et al. 2023

Studies in Big Data

View full text Add to dashboard Cite

Understanding the Patients’ Usage of Contactless Healthcare Services: Evidence from the Post-COVID-19 Era

Cited by 6 publications

References 54 publications

Towards an Understanding of FinTech Users’ Adoption: Intention and e-Loyalty Post-COVID-19 from a Developing Country Perspective

Towards an Understanding of FinTech Users’ Adoption: Intention and e-Loyalty Post-COVID-19 from a Developing Country Perspective

Investigating the Social Sustainability of Immersive Virtual Technologies in Higher Educational Institutions: Students’ Perceptions toward Metaverse Technology

Toward an Understanding of Cutting Edge Technologies in Financial Industry: Cryptocurrency Adoption

Contact Info

Product

Resources

About