Understanding the Why, What, and How of Theories in IS Research

Mueller, Benjamin; Urbach, Nils

doi:10.17705/1cais.04117

Cited by 39 publications

(23 citation statements)

References 224 publications

(277 reference statements)

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“…This type of research is referred to as the “extracting case study” approach and has produced valuable contributions such as the Kanban‐system applied in continuous process improvement (Gregor, ; van Aken, ). Mueller and Urbach () refer to five types of reasoning: inductive, deductive, abductive, retroductive, and theorizing through design and action. This research uses the latter reasoning, which involves reflecting on what has been done and the abstracting of design principles, which produces theory for design and action (Gregor, ).…”

Section: Methodsmentioning

confidence: 99%

Applied business process management: An information systems approach to improve service delivery in public hospitals of low‐ and middle‐income countries

Seymour

Mwalemba

Weimann

2019

E J Info Sys Dev Countries

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South African public hospitals are faced with many challenges comprising inefficient processes, lack of digitalisation, severe austerity measures, and the rising burden of disease. Irrespective of the many existing initiatives in place, a critical challenge is the shortage of necessary resources required to fund, implement, and sustain new interventions. This deprives public hospitals from the efficiencies and quality of service experienced in private hospitals or other business entities. Through a case study strategy, this paper has abstracted two practice contributions. First, it describes and prescribes a low‐cost approach in which business process redesign was applied in a public hospital through a partnership between the hospital and a higher learning institution. The initiative involved third year students majoring in Information Systems performing, as part of their class project, process analysis at the hospital at no cost to the hospital other than their employees' time. The second contribution is a priority list of redesign and lean management principles that were abstracted from these initiatives. These include improving staff training, distributing and adhering to up‐to‐date standard operating procedures, performing tasks in parallel rather than in series, reducing handovers by avoiding certain tasks, incentivizing use of existing mobile software by doctors, developing low‐cost task automation solutions such as Microsoft Office applications, redesigning and standardizing forms, capturing data at source electronically rather than later, redesigning physical spaces, and improved key performance indicators and reporting. The study confirms the usefulness of this collaborative business process redesign approach for public hospitals as stakeholders got relevant information and practical, low‐cost, creative solutions with the potential to improve efficiencies and subsequently service delivery.

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Section: Methodsmentioning

confidence: 99%

Applied business process management: An information systems approach to improve service delivery in public hospitals of low‐ and middle‐income countries

Seymour

Mwalemba

Weimann

2019

E J Info Sys Dev Countries

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“…The scope of the latter study was limited to the concepts and applications of crowdsourcing, and called for scholars to further study the crowdsourcing context from participant, firm, and system perspectives. Given the importance of theories in the information systems (IS) research (Mueller and Urbach, 2017), we also looked at the distribution of theories used in the selected papers ( Figure 4). We found that 36 of the 54 studies (67%) drew on 25 theories to provide a theoretical basis to explain, describe, or predict their corresponding research questions ( Figure 4).…”

Section: Primary Study Mapmentioning

confidence: 99%

Value co-creation in firm sponsored online communities

Priharsari

Abedin

Mastio

2020

INTR

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Purpose The purpose of this paper is to explore enablers and constraints in value co-creation in sponsored online communities, and to identify firm roles in shaping value co-creation. The structured analysis is translated into strategies for practitioners and for guiding future research. Design/methodology/approach The authors systematically review and synthesise the literature to develop a comprehensive model of value co-creation. Findings The literature review findings have led to the identification of four actors in sponsored online communities, revealed enablers and constraints for value co-creation in online communities, and provided insight into the simultaneous roles of sponsoring firm (co-creator and facilitator) and the interrelationship between them. Research limitations/implications Like other systematic literature review studies, the findings are limited by what was reported in the papers selected for the review. The authors contribute to service-dominant logic (SDL) by bridging the macro level to the empirical level, and add to our understanding of the sociomateriality theory by capturing constraints and enablers coming from various actors. Practical implications The extracted enablers and constraints guide decision makers to better design, asses, monitor and support sponsored online communities. The findings also inform how to orchestrate the two sponsoring firm roles so that the online community is still attractive for the members and creates value for the sponsoring firm. Originality/value Given the variety of disciplines dealing with value co-creation, and given the plenitude of definitions and related concepts, this study consolidates the existing knowledge and models how value is co-created in online communities.

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“…Based on the conceptual research model shown in Figure 3, we conducted a study to investigate the extent to which different green IT measures can increase the sustainability of ERP systems. This research builds on an inductive approach [80] which involves exploring the behaviors of companies in order to generate a hypothesis. Using inductive reasoning, we made specific observations related to the relationship between green IT initiatives and ERP systems.…”

Section: Research Model and Methodsmentioning

confidence: 99%

“…Basically, to record the level of awareness about green ERP system criteria and green IT practices, different categories of items were defined (i.e., awareness about software sustainability, awareness about sustainable management process, and awareness about green IT initiatives and practices). To collect This research builds on an inductive approach [80] which involves exploring the behaviors of companies in order to generate a hypothesis. Using inductive reasoning, we made specific observations related to the relationship between green IT initiatives and ERP systems.…”

Section: Research Model and Methodsmentioning

confidence: 99%

Assessing the Greenness of Enterprise Resource Planning Systems through Green IT Solutions: A Romanian Perspective

et al. 2019

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Businesses and technology play an important role in the global economy, where the achievement of sustainability goals has a positive impact on society and companies. In this regard, there is a need to integrate information technology and sustainability to enable companies to act in a greener manner. Knowing that the Enterprise Resource Planning (ERP) system is one of the most powerful business solutions for companies, it is crucial to align its use with sustainability elements through the use of green information technology (IT). We explored the relationship between ERP systems and green IT practices to assess how green IT provides an opportunity for organizations to improve ERP systems in more environmentally responsible initiatives. For that purpose, we empirically analyzed four Romanian economic sectors based on an online survey that contained criteria to explore organizational awareness about developing green ERP systems. The findings indicate that companies are generally focused on the key benefits of ERP systems related to operational aspects and less on the sustainability benefits. Based on these results, the main conclusion highlights the strong need to embed IT in business sustainability initiatives by adopting green IT solutions.

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Understanding the Why, What, and How of Theories in IS Research

Cited by 39 publications

References 224 publications

Applied business process management: An information systems approach to improve service delivery in public hospitals of low‐ and middle‐income countries

Applied business process management: An information systems approach to improve service delivery in public hospitals of low‐ and middle‐income countries

Value co-creation in firm sponsored online communities

Assessing the Greenness of Enterprise Resource Planning Systems through Green IT Solutions: A Romanian Perspective

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