Understanding User Perceptions of Security and Privacy for Group Chat: A Survey of Users in the US and UK

Oesch, Sean; Abu-Salma, Ruba; Diallo, Oumar; Krämer, Juliane; Simmons, James C.; Wu, Justin; Ruoti, Scott

doi:10.1145/3427228.3427275

Cited by 3 publications

(3 citation statements)

References 29 publications

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“…These concerns on the part of UK HEI teachers is somewhat similar to studies which have shown concerns amongst the working population about online privacy and security issues (Emami-Naeini et al, 2021;Oesch et al, 2020). The results were also similar to those from Alhubaishy & Aljuhani (2021) who collected data during the pandemic and in a country without GDPR, which found that Saudi HEI teachers were concerned about their online privacy during online teaching.…”

Section: Discussionsupporting

confidence: 83%

“…Another large general survey taken a few months before the pandemic began also found that users were concerned about the security and privacy of group chat technologies in particular (Oesch et al, 2020). These are the kinds of digital technologies that many HEIs began employing for online teaching during the pandemic, often with rapid and ad hoc deployment.…”

Section: Introductionmentioning

confidence: 99%

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Privacy and security in online teaching during the COVID-19 pandemic: experiences and concerns of teachers in UK higher education

Almekhled,

Petrie

2023

Electronic Workshops in Computing

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The coronavirus pandemic led to major changes in higher education around the world. Higher education institutions (HEIs) moved to completely online learning and a range of new technologies including online videoconferencing and chat tools. Research has shown that users have privacy and security concerns about such tools, but little is known about the attitudes of HEI teachers to these issues. An online survey of 37 UK HEI teachers explored their attitudes and concerns about privacy and security in online teaching during the pandemic. Participants' had reasonable awareness of institutional policies and were engaged in relevant training initiatives. Ratings of concern across a range of issues were generally low, however, four situations specifically were rated with moderate levels of concern. These situations involved the unauthorized use or sharing of teaching materials with others, students not turning on their webcams, students making unauthorized recordings, and accidentally sharing a wrong window containing private information. Going forward, it is important of ensuring that appropriate measures are in place to protect the privacy and security of both teachers and learners during online teaching.

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Section: Discussionsupporting

confidence: 83%

Section: Introductionmentioning

confidence: 99%

Privacy and security in online teaching during the COVID-19 pandemic: experiences and concerns of teachers in UK higher education

Almekhled,

Petrie

2023

Electronic Workshops in Computing

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“…Abu-Salma et al [1] further note that many users have misconceptions about the security of messaging, e.g., they perceive SMS as secure for sensitive communication. Oesch et al conduct a user study confirming user misconceptions and finding that group-chat users tend to manage security and privacy risks using non-technical means such as self-censorship and manually inspecting group membership [32].…”

Section: Related Workmentioning

confidence: 99%

"I have no idea what they're trying to accomplish:" Enthusiastic and Casual Signal Users' Understanding of Signal PINs

Bailey,

Markert,

Aviv

2021

Preprint

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We conducted an online study with n = 235 Signal users on their understanding and usage of PINs in Signal. In our study, we observe a split in PIN management and composition strategies between users who can explain the purpose of the Signal PINs (56 %; enthusiasts) and users who cannot (44 %; casual users). Encouraging adoption of PINs by Signal appears quite successful: only 14 % opted-out of setting a PIN entirely. Among those who did set a PIN, most enthusiasts had long, complex alphanumeric PINs generated by and saved in a password manager. Meanwhile more casual Signal users mostly relied on short numeric-only PINs. Our results suggest that better communication about the purpose of the Signal PIN could help more casual users understand the features PINs enable (such as that it is not simply a personal identification number). This communication could encourage a stronger security posture.

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Concerns of Saudi Higher Education Students About Security and Privacy of Online Digital Technologies During the Coronavirus Pandemic

Almekhled,

Petrie

2023

Lecture Notes in Computer Science

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Understanding User Perceptions of Security and Privacy for Group Chat: A Survey of Users in the US and UK

Cited by 3 publications

References 29 publications

Privacy and security in online teaching during the COVID-19 pandemic: experiences and concerns of teachers in UK higher education

Privacy and security in online teaching during the COVID-19 pandemic: experiences and concerns of teachers in UK higher education

"I have no idea what they're trying to accomplish:" Enthusiastic and Casual Signal Users' Understanding of Signal PINs

Concerns of Saudi Higher Education Students About Security and Privacy of Online Digital Technologies During the Coronavirus Pandemic

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