Understanding Users' Ux Needs Through the Lenses of Psychological Needs Theories: Users' Expectations and Felt Experiences

Abstract

The purpose of this study was to conduct a literature review in order to gather material that would serve to underpin and support a link between UX requirements and psychological theories. In the paper, relevant sources from extant literature were accessed and synthesized. The outcome revealed that psychological theories support user experience needs. UX needs as psychological needs are fully supported by psychological theories. In the light of this, the search for ways to meet these needs should be done using psychological needs fulfillment strategies. Further studies will investigate ways of meeting these user experience needs and how these needs can be modeled for UX design and evaluation.