“…Understanding this is important for transitional economies where small business development is integral to successfully building a market economy (Bliss & Garratt, 2001;Davis, 2016;Low, 2006). As with other similar economies, the majority of MFO borrowers in Kazakhstan are entrepreneurs in the informal economy who are overlooked by commercial banks, and hitherto have relied on informal moneylenders (Subalova, Al-Dajani, & Bika, 2015). In these contexts, where a large proportion of the workforce are by necessity self-employed, the informal sector plays a vital role in poverty alleviation, economic growth and in fostering the new market economy.…”