2008
DOI: 10.1111/j.1540-6520.2008.00273.x
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Unleashing the Relationship Power of Family Firms: Identity Confirmation as a Catalyst for Performance

Abstract: This paper adopts a broad perspective on identity and identity relations and argues that family businesses can develop identity confirmation as a unique, hard to imitate competitive resource that unleashes and leverages the relational capabilities that differentiate them from nonfamily businesses. A person's identities are "confirmed" in a business, to the extent they are supported therein. Identity and identity confirmation research is marshaled to consider the impact of identity confirmation on succession. I… Show more

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Cited by 83 publications
(81 citation statements)
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“…This investigation into the concept of familiness sheds light on both the positive and negative implications of its functioning. Where identity confirmation improves trust and communication in family businesses it could lead to distinctive and positive familiness (Klein, 2008;Milton, 2008). However, if the familiness character is misused for short-term personal advantage, it could lead to negative outcomes and constrictive familiness (Klein, 2008).…”
Section: Familiness Equilibrium: Positive Versus Negative Familinessmentioning
confidence: 99%
“…This investigation into the concept of familiness sheds light on both the positive and negative implications of its functioning. Where identity confirmation improves trust and communication in family businesses it could lead to distinctive and positive familiness (Klein, 2008;Milton, 2008). However, if the familiness character is misused for short-term personal advantage, it could lead to negative outcomes and constrictive familiness (Klein, 2008).…”
Section: Familiness Equilibrium: Positive Versus Negative Familinessmentioning
confidence: 99%
“…Business incumbents who try to hang on too long can have the same detrimental effect on their firms. The most cited reason for hanging on to a position for too long is known as an identity conformation (Milton, 2008), which denotes and is derived from the strong ties between incumbents and their role as the leader. The potential handover of power to a successor may cause the incumbent to feel as though they are not only losing their position but they are also losing their identity as a person as well.…”
Section: Resultsmentioning
confidence: 99%
“…However, having a good process could also be linked to better performance in the longer run. Milton (2008) argues that it is the 'familiness' of the family firm that leads to competitive advantages in relation to other firms. From this perspective, a good process would be important to preserve and perhaps develop the familiness.…”
Section: Discussion Conclusion and Implicationsmentioning
confidence: 99%