“…Firstly, TM care legitimized contact with an HCP when help was needed (Fairbrother et al, ; Gale & Sultan, ; Nissen & Lindhardt, ; Vatnøy et al, ). Secondly, it allowed patients’ regular contact with healthcare services (Huniche, Dinesen, Nielsen, Grann, & Toft, ; Vatnøy et al, ; Williams, Price, Hardinge, Tarassenko, & Farmer, ), providing them with peace of mind (Barken et al, ; Gale & Sultan, ) and increasing trust (Fairbrother et al, ; Vatnøy et al, ) and control (Mathar et al, ; Nissen & Lindhardt, ).…”