Unraveling customer sustainable consumption behaviors in sharing economy: A socio-economic approach based on social exchange theory

Wang, Yonggui; Xiang, Diandian; Yang, Zhiyong; Ma, Shuang

doi:10.1016/j.jclepro.2018.10.139

Cited by 190 publications

(133 citation statements)

References 68 publications

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“…Moreover, the links between health consciousness and food practices are constantly discussed in the mainstream media channels; therefore, this impacts consumer attitudes, individual beliefs and overall consumption decisions (Enderwick, ). Various personal, social and environmental factors also play an important role in food intake and avoidance (Wang, Xiang, Yang, & Ma, ). For example, research has focused on resistance to meat dairy product consumption, which is motivated by factors such as lactose intolerance, allergies, cultural norms, religious connotations or CSR (Allen et al, ).…”

Section: Literature Reviewmentioning

confidence: 99%

Fast‐food addiction and anti‐consumption behaviour: The moderating role of consumer social responsibility

Farah

Shahzad

2020

Int J Consumer Studies

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This study aims to understand the drivers of fast‐food addiction and the role of consumer social responsibility (CSR) on the relationship between fast‐food addiction and anti‐consumption. Due to growing health concerns, an increasing number of consumers have been avoiding the consumption of fast food. Based on a sample of 539 respondents, all pertaining to generation Y in Pakistan, this study tests a model including addiction and anti‐consumption behaviour. Empirical results provide strong evidence that individual and sociocultural factors together with advertising practices influence consumers’ fast‐food addiction. Results also reveal that CSR moderates the relationship between fast‐food addiction and anti‐consumption behaviour. Interestingly, the present study pioneers the discussion on how addiction can drive anti‐consumption. The findings can help public policy makers and managers to understand consumers’ anti‐consumption tendencies and help promote healthier consumption habits.

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Section: Literature Reviewmentioning

confidence: 99%

Fast‐food addiction and anti‐consumption behaviour: The moderating role of consumer social responsibility

Farah

Shahzad

2020

Int J Consumer Studies

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“…We selected Xiaozhu because it is a representative of short-term rental platforms in China, connecting hosts who would like to rent their properties to customers who would like to book an accommodation. Scholars have recently begun to choose the Xiaozhu platform as a research setting, such as Wang et al [50]. Since its inception in Beijing in 2012, it has experienced explosive growth, connecting more than 420,000 houses worldwide and covering 400 cities in China and 252 destinations overseas [51].…”

Section: Data Collectionmentioning

confidence: 99%

Exploring the Salient Attributes of Short-Term Rental Experience: An Analysis of Online Reviews from Chinese Guests

Guo

Wang

2019

Sustainability

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Although China has become an emerging market in the peer-to-peer (P2P) accommodation industry, no research has been conducted to examine Chinese guests' experience with short-term rentals. This study aims to investigate major service attributes that influence Chinese guests' experiences and satisfaction with P2P accommodations by analyzing online reviews on the Xiaozhu sharing economy platform in China. Using text mining and content analysis method, the study found that Chinese guests who stayed in entire houses/apartments and private rooms frequently mentioned "host service," "cleanliness," "location and transportation," and "living environment." In addition, the guests who stayed in private rooms cared more about "security and privacy" and "value for money." Those who stayed in entire houses cared more about the facilities, with a particular focus on the aspects of the kitchen. Finally, the guests who stayed in private rooms valued social interaction with the host more and left a lower proportion of negative reviews related to "host service" than those who stayed in entire houses. This study provides a comprehensive understanding of the Chinese guests' experience.

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“…These platforms attract new visitors in droves and create new, positive social dynamics, inspiration and enjoyment that come with collaborative engagement between locals and tourists (Belk, 2010; Pera & Viglia, 2016; Simon & Roederer, 2019; Stofberg & Bridoux, 2019). The social upheaval and displacement of locals that sharing platforms create, however, should also be fully investigated (Wang, Xiang, Yang, & Ma, 2019), to improve our knowledge of how individual service providers and locals can manage the challenges of this disruption (Eckhardt et al, 2019; Wirtz et al, 2019).…”

Section: Introductionmentioning

confidence: 99%

The dark side of the sharing economy: Balancing value co‐creation and value co‐destruction

Buhalis

Andreu

Gnoth

2020

Psychology and Marketing

158

115

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The sharing economy disrupts the marketplace and brings both benefits and disadvantages into service ecosystems. We discuss principles of the S-D logic and transformative service research and explore the processes of value co-creation and co-destruction of well-being within the ecosystem of the accommodation sharing economy. Following a brief period of euphoria, the dark side of the sharing economy emerges, defined as the socially, environmentally, or economically undesirable effects introduced by the sharing economy. Airbnb introduced new realities for visitors, neighborhoods, the accommodation industry, and city councils, whereby some stakeholders are frequently found to maximize their own value at the expense of others. Value co-destruction prevails often due to uncontrolled and rapid expansion. We seek to promote a more balanced process, and the optimization of value co-creation, while seeking to prevent value co-destruction. Using a literature review, netnography, and a case study, we investigate co-creation and co-destruction, as expressed by different stakeholders, and focus on the socio-psychological implications in the use of sharing platforms that affect the well-being of individuals and community. A conceptual framework is proposed to manage future research addressing well-being, value co-creation and co-destruction in complex ecosystem service networks.

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Unraveling customer sustainable consumption behaviors in sharing economy: A socio-economic approach based on social exchange theory

Cited by 190 publications

References 68 publications

Fast‐food addiction and anti‐consumption behaviour: The moderating role of consumer social responsibility

Fast‐food addiction and anti‐consumption behaviour: The moderating role of consumer social responsibility

Exploring the Salient Attributes of Short-Term Rental Experience: An Analysis of Online Reviews from Chinese Guests

The dark side of the sharing economy: Balancing value co‐creation and value co‐destruction

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