2021
DOI: 10.1016/j.aei.2021.101368
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Unraveling the capabilities that enable digital transformation: A data-driven methodology and the case of artificial intelligence

Abstract: Digital transformation (DT) is prevalent in businesses today. However, current studies to guide DT are mostly qualitative, resulting in a strong call for quantitative evidence of exactly what DT is and the capabilities needed to enable it successfully. With the aim of filling the gaps, this paper presents a novel bibliometric framework that unearths clues from scientific articles and patents. The framework incorporates the scientific evolutionary pathways and hierarchical topic tree to quantitatively identify … Show more

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Cited by 44 publications
(9 citation statements)
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References 137 publications
(253 reference statements)
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“…The partitioned community results of each iteration constitute a topic layer of the topic tree, with the community center denoting topic labels. The finalized output is a hierarchically partitioned co-term network that represents the intellectual structure of a knowledge system (Wu et al, 2021a ; Zhang et al, 2021b ). The stepwise processes of this method are given below:…”
Section: Methodsmentioning
confidence: 99%
“…The partitioned community results of each iteration constitute a topic layer of the topic tree, with the community center denoting topic labels. The finalized output is a hierarchically partitioned co-term network that represents the intellectual structure of a knowledge system (Wu et al, 2021a ; Zhang et al, 2021b ). The stepwise processes of this method are given below:…”
Section: Methodsmentioning
confidence: 99%
“…Meanwhile, a large number of field-specific bibliometric reviews have been published. Wu et al [50] proposed a new bibliometric framework to explore the evolutionary pattern of digital transformation. Through the analysis of 10179 publications, Wu summarized the necessary capabilities of digital transformation.…”
Section: B Bibliometrics and Mbse Reviewsmentioning
confidence: 99%
“…In a world where customers expect fast and fair responses, utilizing technology to enhance services is imperative [15] [16]. Neglecting the capabilities of neural networks and artificial intelligence in a data-driven landscape would be a missed opportunity [17].…”
Section: Problem Statementmentioning
confidence: 99%