2017
DOI: 10.1111/1468-5973.12176
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Unrecognized crisis management—Normalizing everyday work

Abstract: The aim of this study was to examine the practices of crisis management adopted by operative staff when facing a crisis situation in their workplace. This research is based on interviews with personnel from social services and staff from homes for unaccompanied youth. The interviewees asked respondents about their actions in caring for young refugees during the refugee situation. The results are structured around three themes: everyday practices, crisis work, and the process of normalization. Three practices f… Show more

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Cited by 32 publications
(14 citation statements)
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References 27 publications
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“…They therefore have the professional knowledge, equipment, training and skills to resolve incidents [9]. However, what is missing are studies on latent crisis organizations [3,10], i.e. organizations in which emergency or rescue responses are not part of the work, and where the staff are not explicitly trained to deal with uncertainties and disruptions-in other words, any other common organization.…”
Section: Introductionmentioning
confidence: 99%
“…They therefore have the professional knowledge, equipment, training and skills to resolve incidents [9]. However, what is missing are studies on latent crisis organizations [3,10], i.e. organizations in which emergency or rescue responses are not part of the work, and where the staff are not explicitly trained to deal with uncertainties and disruptions-in other words, any other common organization.…”
Section: Introductionmentioning
confidence: 99%
“…Associated areas including disaster studies (Andersen 2008;Silvast 2017), crisis management studies (Danielsson 2016;Oscarsson and Danielsson 2018), and preparedness studies, have perhaps to a larger extent than risk research oriented empirical studies towards practices and intersecting practices. Preparedness studies, for example, have hitherto been dominated by what Heidenstrøm (2020) refers to as 'formal preparedness'.…”
Section: Analytical Starting Point: Practices Of Interest and Intersecting Practicesmentioning
confidence: 99%
“…The scope of preparedness is thus expanded to include 'informal resources', making the argument that even though people do not think about or engage in explicit preparedness activities, they can be quite wellprepared (Heidenstrøm and Throne-Holst 2020). In crisis management studies, the practice perspective has been used to highlight the routinised work professionals are doing by improvising, adapting, and normalising crisis management to fit a wider social and cultural context, and how these practices deviate from traditional crisis management (Oscarsson and Danielsson 2018).…”
Section: Analytical Starting Point: Practices Of Interest and Intersecting Practicesmentioning
confidence: 99%
“…Coronakrisen har främst ramats in som en ekonomisk kris och en kris för framförallt sjukvården och äldreomsorgen. Denna inramning påverkar vilka krishanteringspraktiker som väljs och legitimeras, vad samhället informerar om, men även vilka grupper som det offentliga prioriterar stöd till (Oscarsson & Danielsson 2018). Här blir sociologisk kunskap viktig för att öka förståelsen för hur definitioner och inramning påverkar både fördelningen av hjälpresurser och att vissa aktörer ges extraordinära maktresurser.…”
Section: Shai Mulinariunclassified