2018
DOI: 10.1057/s41287-018-0170-3
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Up and Down, and Inside Out: Where do We Stand on NGO Accountability?

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Cited by 28 publications
(22 citation statements)
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“…active participation and enabling them to assess donor performance (Ebrahim 2003;Van Zyl and Claeyé 2019).…”
Section: Creating Value For Local Actors Avoids Extractive Melmentioning
confidence: 99%
“…active participation and enabling them to assess donor performance (Ebrahim 2003;Van Zyl and Claeyé 2019).…”
Section: Creating Value For Local Actors Avoids Extractive Melmentioning
confidence: 99%
“…Success can be considered in terms of achieving the intended outcomes or expected performance (Sawhill & Williamson, 2001;West & Ries, 2018). Indicators for success including outputs, outcomes and impacts have been identified and discussed in the literature in different contexts Gamble & Beer, 2017;Saj, 2013;Waweru & Spraakman, 2012;Yang & Northcott, 2019;Zyl & Claeyé, 2019). Ebrahim and Rangan (2014) present a simple approach in the context of poverty alleviation, such that output indicators focus on immediate results (such as number of people assisted), outcome indicators focus on medium and long-term results (e.g., increased income), and impact indicators focus on the root causes of poverty (such as improvements in human development).…”
Section: A Review Of Financial Sustainability and Success In Poverty Alleviationmentioning
confidence: 99%
“…Yet, assessments of long-term outcomes and impact of NGO programmes remains challenging, lacking uniform approaches (Baur & Schmitz, 2012;Connolly & Hyndman, 2017;Ebrahim & Rangan, 2014;Gugerty, 2008;Sonpar et al, 2010). NGOs' priorities often focus on quantitative targets within short and pre-specified timeframes provided by donors, outputs rather than outcomes and impacts Houlbrook, 2011;Yang & Northcott, 2019;Zyl & Claeyé, 2019). This issue, as noted by Lall (2019), leads to the mission measurement paradox, where what is being measured (or in this case assessed as 'success'), does not reflect the organisation's mission.…”
Section: A Review Of Financial Sustainability and Success In Poverty Alleviationmentioning
confidence: 99%
“…Within the stakeholder theory framework, accountability is frequently discussed in terms of upward and downward accountability (O'Dwyer and Boomsma, 2015;van Zyl and Claey e, 2019). For SEOs, this approach facilitates a broader perspective by emphasizing the importance of accounting to and for all organizational constituents, not just those in a position of authority.…”
Section: To Whom Is the Organization Accountable?mentioning
confidence: 99%
“…Moreover, the lack of disclosure of information externally raises concerns as to whether it is available internally. As social organizations, the importance of mechanisms which involve open dialogue cannot be underestimated (Ebrahim, 2003;van Zyl and Claey e, 2019). Disclosure is a powerful legitimating tool, primarily because disclosure recalls the idea of accountability, which is commonly considered to be good (Monfardini et al, 2013).…”
Section: Conclusion and Reflectionsmentioning
confidence: 99%