Usability and Sociability in Online Communities: A Comparative Study of Knowledge Seeking and Contribution

Phang, Chee Wei; Kankanhalli, Atreyi; Sabherwal, Rajiv

doi:10.17705/1jais.00210

Cited by 205 publications

(174 citation statements)

References 76 publications

Supporting

Mentioning

163

Contrasting

Unclassified

Order By: Relevance

“…A possible explanation is that experts have a limited time to spend on seeking relevant knowledge. This finding is consistent with Phang et al (2009) findings, in which time and effort of knowledge seeking are named as two barriers of communications in online communities. Effort for knowledge seeking through ENoPs is shown to be a perceived cost-participants' efforts to search and find knowledge through ENoPs (Markus 2001).…”

Section: Perceived Costssupporting

confidence: 93%

“…As corporate groups are developed in geographically distributed locations, they need to use such technologies to enable knowledge exchange. Notwithstanding the substantial growth of implementing ENoPs, few knowledge networks are successful in supporting sustainable participation for knowledge exchange (Phang et al 2009). …”

Section: Introductionmentioning

confidence: 99%

“…Both knowledge sharing and knowledge seeking activities identify two distinct simultaneously participants' roles in knowledge communities: knowledge providers and knowledge seekers. Both activities are essential to develop sustainable knowledge exchange in communities (Phang et al 2009). Exploring these two sides of knowledge exchange support us to comprehend how to improve and promote knowledge exchange.…”

Section: Introductionmentioning

confidence: 99%

See 2 more Smart Citations

Employees’ participation in electronic networks of practice within a corporate group: perceived benefits and costs

Sedighi

Lukosch

Splunter

et al. 2017

Knowledge Management Research & Practice

View full text Add to dashboard Cite

Employees' participation in electronic networks of practice within a corporate group: perceived benefits and costs Sedighi, M.; Lukosch, S.; van Splunter, S.; Brazier, F.M.T.; Hamedi, M.; van Beers, C. General rightsIt is not permitted to download or to forward/distribute the text or part of it without the consent of the author(s) and/or copyright holder(s), other than for strictly personal, individual use, unless the work is under an open content license (like Creative Commons). Disclaimer/Complaints regulationsIf you believe that digital publication of certain material infringes any of your rights or (privacy) interests, please let the Library know, stating your reasons. In case of a legitimate complaint, the Library will make the material inaccessible and/or remove it from the website. Please Ask the Library: http://uba.uva.nl/en/contact, or a letter to: Library of the University of Amsterdam, Secretariat, Singel 425, 1012 WP Amsterdam, The Netherlands. You will be contacted as soon as possible. Abstract This paper explores benefits and costs of knowledge exchange perceived by individuals in connected electronic networks of practice (ENoP) in a corporate setting. The results of 25 semi-structured interviews show 9 perceived benefits and 5 perceived costs to be of importance for knowledge exchange. Altruism and reciprocity are the two main perceived benefits from the knowledge providers' perspective; problem solving is the main perceived benefit from the knowledge seekers' perspective. Five perceived costs are identified for both knowledge seekers and knowledge providers; time and effort are the most frequently cited.

show abstract

Section: Perceived Costssupporting

confidence: 93%

Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

See 1 more Smart Citation

Employees’ participation in electronic networks of practice within a corporate group: perceived benefits and costs

Sedighi

Lukosch

Splunter

et al. 2017

Knowledge Management Research & Practice

View full text Add to dashboard Cite

show abstract

“…Usability is measured against the context in which it is currently being used (Phang, Kankanhalli, & Sabherwal, 2009;Brooke, 1996). For example, Fischer notes, "A fundamental objective of humancomputer interaction research is to make a system more usable, more useful, and to provide users with experiences fitting their specific background knowledge and objectives" (2001, p.65).…”

Section: Usabilitymentioning

confidence: 99%

Collaboration, connectedness, and community: An examination of the factors influencing student persistence in virtual communities

Laux

Luse

Mennecke

2016

Computers in Human Behavior

View full text Add to dashboard Cite

Institutions of higher education are being called upon to provide a more robust pathway to a college degree and improve upon the advanced workforce for the needs of the 21 st century. While active collaborative learning environments have been encouraged in higher education to improve student engagement, there is a gap in the literature when it comes to connecting the two research areas of collaborative learning and student intention to persist. This research fills this gap by creating and conducting research to examine a model that measures the factors that significantly influence a student's persistence in a virtual collaborative learning environment. The model examines how collaborative learning, campus connectedness, sense of community, organizational commitment, and turnover intention influence student persistence. The model was tested using a sample of students who participated in a virtual learning community (VLC) and the results suggest that all but one of the factors were found to significantly influence student persistence, with the final factor dependent on the number of hours of system usage. We discuss the implications of the research and the model for team-based theory and organizational practice in education and teamwork.

show abstract

“…These authors suggest that while many people participate in online activities by reading, only a fraction will actually contribute by writing in textbased narratives or uploading other digital media forms or including links to other sites or pages. Other authors have used the terms content consumers and producers to describe readers and writers on social networking spaces [1] [19]. Further, some contributors/ writers may become collaborators in a particular activity or group while an even smaller number may emerge as leaders who can mentor novices or maintain the environment.…”

Section: Roles Of Participation and Practicementioning

confidence: 99%

Teacher Role Adoption and Barriers to Participation in an Online Educational Social Network

Kamalodeen¹

2013

IJTIE

View full text Add to dashboard Cite

show abstract

Usability and Sociability in Online Communities: A Comparative Study of Knowledge Seeking and Contribution

Cited by 205 publications

References 76 publications

Employees’ participation in electronic networks of practice within a corporate group: perceived benefits and costs

Employees’ participation in electronic networks of practice within a corporate group: perceived benefits and costs

Collaboration, connectedness, and community: An examination of the factors influencing student persistence in virtual communities

Teacher Role Adoption and Barriers to Participation in an Online Educational Social Network

Contact Info

Product

Resources

About