Usability, user experience and mental workload in a mobile Augmented Reality application for digital storytelling in cultural heritage

Paolis, Lucio Tommaso De; Gatto, Carola; Corchia, Laura; Luca, Valerio De

doi:10.1007/s10055-022-00712-9

Cited by 15 publications

(8 citation statements)

References 51 publications

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“…Another example of an AR interactive digital storytelling application is presented in [35]. The study deals with a mobile AR application developed to guide visitors in the interpretation of the frescoes inside the Basilica of Saint Catherina of Alexandria in Galatina.…”

Section: Related Workmentioning

confidence: 99%

Creating Location-Based Mobile Applications for Tourism: A Virtual AR Guide for Western Macedonia

Evagelou,

Kleftodimos,

Lappas

2024

Digital

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Augmented reality (AR) applications are currently used in many fields for communication and educational purposes. Tourism is also a sector where augmented reality is used for destination marketing and cultural heritage promotion. This study will focus on mobile location-based AR applications and their potential in tourism. Such applications can guide tourists to places of interest and enhance their overall experience. The aim of this paper is to present a mobile application that was created for tourists visiting the region of Western Macedonia, Greece. The application was developed in order to guide the users in the region, entertain them, and educate them about the region’s sights, cultural heritage, and other special characteristics. The paper also aims to present a large set of features that are present in the application, including various types of AR (marker-based, markerless, and location-based) in order to provide designers who wish to create AR applications for tourism with new ideas. The application was validated by a usability test, and its features were evaluated by 39 participants who completed a questionnaire with 29 Likert-scale items. This procedure revealed the level of acceptance for the application features, and valuable feedback was also received during a discussion with the participants about how the application could be upgraded in the future.

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Section: Related Workmentioning

confidence: 99%

Creating Location-Based Mobile Applications for Tourism: A Virtual AR Guide for Western Macedonia

Evagelou,

Kleftodimos,

Lappas

2024

Digital

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“…In the first phase of the research, namely the quantitative phase, researchers first explained the Kiosagri.com platform, followed by an interaction session conducted directly by respondents to try out the features contained in the platform. Then collect quantitative data using a questionnaire, analyse the results, and then use the results to plan (or create) the second phase [27]. The quantitative results inform the type of questions to be asked to respondents.…”

Section: Designmentioning

confidence: 99%

“…The second phase of the study was a qualitative phase that was a follow-up to the quantitative phase with data collection through interviews with a small sample of respondents from the respondent population in the first phase. Interviews were conducted in a semi-structured manner (in-depth interviews) with a database of qualitative questions narrowing the scope of quantitative questions [27].…”

Section: Designmentioning

confidence: 99%

“…Measuring the level of user satisfaction in using the platform Source: [14] Various questionnaires were developed to be administered to users after they have interacted with the system or application to assess their perceived usability [27]. Table 2 shows the operational definitions of the usability and usability dimensions used in the study using a questionnaire to assess usability based on Jakob Nielsen's definition of usability [15], [18].…”

Section: Data Collection Techniquesmentioning

confidence: 99%

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Usability Analysis of Digital-Based Agricultural Product Marketing Platform at Farmers Level in Region V, Bogor Regency

Budiastuti,

Ritchi,

Deliana

2023

SJI

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Purpose: This study examines the usability of a digital platform called Kiosagri.com. This study needs to carry out as one of the solutions to overcome the limited accessibility of agricultural product promotion through the use of a digital platform that is expected to have usability. Therefore, this study aims to analyze the usability of digital-based agricultural product marketing platforms at the farmer level in Region V of Bogor Regency.Methods: This research employed a mixed method with an explanatory sequential design. The intended audience for the census of respondents was farmers who had utilized the Kiosagri.com platform. Data analysis was done on 32 respondents during the quantitative phase using descriptive statistics. Ten respondents were chosen purposefully for descriptive qualitative analysis during the qualitative phase.Results: According to the results, the Kiosagri platform is very user-friendly. It is achieved as a result of several beneficial aspects connected to the benefits perceived by users, such as ease of use, suitability of design, and features offered by Kiosagri.Novelty: In this study, a different way to measure the usability of digital platforms for agricultural products marketing is applied, namely by using the explanatory sequential design by conducting usability testing using descriptive statistics through the use of questionnaires and explaining the results further using descriptive qualitative through in-depth interviews which both methods are suitable for testing user experience and usability in the agricultural sector. The results of this study will be useful for the government in implementing digital marketing of agricultural products.

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“…For instance, Karapakdee and Wannapiroon [16] introduce a game learning experience based on immersive digital storytelling addressing the topic of game developer competency. De Paolis et al [17] developed a mobile augmented reality (AR) application that gives visitors information about the story and meaning behind the frescoes inside a basilica.…”

Section: Introductionmentioning

confidence: 99%

Predictors of Engagement in Virtual Reality Storytelling Environments about Migration

Avila-Garzon,

Bacca-Acosta,

Chaves-Rodríguez

2023

Applied Sciences

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Virtual reality (VR) environments provide a high level of immersion that expands the possibilities for perspective-taking so that people can be in the shoes of others. In that regard, VR storytelling environments are good for situating people in a real migration story. Previous research has investigated how users engage in narrative VR experiences. However, there is a lack of research on the predictors of engagement in VR storytelling environments. To fill this gap in the literature, this study aims to identify the predictors of engagement when VR is used as a medium to tell a migration story. A structural model based on hypotheses was validated using partial least squares structural equation modeling (PLS-SEM) with data from the interaction of 212 university students with a tailor-made VR experience developed in Unity to engage people in two migration stories. The results show that our model explains 55.2% of the variance in engagement because of the positive influence of immersion, presence, agency, usability, and user experience (UX).

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Usability, user experience and mental workload in a mobile Augmented Reality application for digital storytelling in cultural heritage

Cited by 15 publications

References 51 publications

Creating Location-Based Mobile Applications for Tourism: A Virtual AR Guide for Western Macedonia

Creating Location-Based Mobile Applications for Tourism: A Virtual AR Guide for Western Macedonia

Usability Analysis of Digital-Based Agricultural Product Marketing Platform at Farmers Level in Region V, Bogor Regency

Predictors of Engagement in Virtual Reality Storytelling Environments about Migration

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