Use of apps in the COVID-19 response and the loss of privacy protection

Sharma, Tanusree; Bashir, Masooda

doi:10.1038/s41591-020-0928-y

Cited by 131 publications

(103 citation statements)

References 2 publications

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“…Second, tracing apps can only function if they have access to an individual's data (Sharma & Bashir, 2020). Indeed, they trace contacts either by using sensitive, location-based data that requires access to a smartphone's GPS or by employing Bluetooth technology to identify and store less-sensitive data from users in the proximity.…”

Section: Research Context: the Nature Of Tracing Apps And Mass Acceptmentioning

confidence: 99%

One app to trace them all? Examining app specifications for mass acceptance of contact-tracing apps

Trang

Trenz

Weiger

et al. 2020

European Journal of Information Systems

194

261

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The current COVID-19 crisis has seen governments worldwide mobilising to develop and implement contact-tracing apps as an integral part of their lockdown exit strategies. The challenge facing policy makers is that tracing can only be effective if the majority of the population uses the one app developed; its specifications must therefore be carefully considered. We theorise on tracing apps and mass acceptance and conduct a full-factorial experiment to investigate how app installation intention is influenced by different app specifications based on three benefit appeals, two privacy designs, and two convenience designs. By applying quantile regression, we not only estimate the general effect of these app specifications but also uncover how their influence differs among citizens with different propensities for acceptance (i.e. critics, undecided, advocates)-a crucial insight for succeeding with mass acceptance. This study contributes to research in three ways: we theorise how mass acceptance differs from established app acceptance, we provide a fine-grained approach to investigating the app specifications salient for mass acceptance, and we reveal contextualised insights specific to tracing apps with multi-layered benefit structures. Our findings can guide policy makers by providing specification recommendations for facilitating mass acceptance of tracing apps during pandemics or other societal crises.

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Section: Research Context: the Nature Of Tracing Apps And Mass Acceptmentioning

confidence: 99%

One app to trace them all? Examining app specifications for mass acceptance of contact-tracing apps

Trang

Trenz

Weiger

et al. 2020

European Journal of Information Systems

194

261

View full text Add to dashboard Cite

show abstract

“…Data security, privacy and ethical concerns Rising concerns of cyber security with broad financially driven exploitation of personal data by tech companies, criminal infiltration of networked infrastructure and government systems, repeated major data breaches in our increasingly digitally connected world have led jurisdictions like the European Union to pass legislation for tighter regulation (General Data Protection Regulation) and better protection of citizens' right to informational self-determination. The legal 37,38 and ethical 39 challenge is to balance 40 individual's interest in privacy 41,42 with the societal need to use large volumes of digital health and mobility data 43 to successfully take on the pandemic challenge 44,45 . Government overreach 46 or criminal abuse of programming loop holes in increasingly deployed tracing apps, especially in non-democratic countries are a real concern.…”

Section: Future Impact and Challenges Of Digital Healthcare In The Womentioning

confidence: 99%

Digital advantage in the COVID-19 response: perspective from Canada’s largest integrated digitalized healthcare system

Baumgart

2020

npj Digit. Med.

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The SARS-CoV-2 pandemic has challenged healthcare systems worldwide. Uncertainty of transmission, limitations of physical healthcare system infrastructure and supplies as well as workforce shortages require dynamic adaption of resource deployment to manage rapidly evolving care demands, ideally based on real time data for the entire population. Moreover, shut down of traditional face-to-face care infrastructure requires rapid deployment of virtual health care options to avoid collapse of health organizations. The Alberta Electronic Health Record Information System is one of the largest population based comprehensive electronic medical record (EMR) installations. Alberta's long standing solid telehealth hardware-, training-, provider remunerationand legislation infrastructure has enabled quick transition to virtual healthcare. Virtual health services including asynchronous secure clinical communications, real-time virtual care via messaging, telephony or video conferencing (telehealth) and ancillary functions like triage, scheduling, documentation and reporting, the previously established virtual hospital program with home monitoring, virtual health assessments, medication review, education and support for patients and families and coordination between family doctors, specialists and other health team members help to control viral transmission, protect healthcare personnel and save supplies. Moreover, rapid launch of online screening and triage tools to guide testing and isolation, online result sharing, infected patient and contact tracing including a smartphone exposure tracking application (ABTraceTogether), electronic best practice alerts and decision support tools, test and treatment order sets for standardized COVID-19 management, continuous access to population level real-time data to inform healthcare provider, public health and government decisions have become key factors in the management of a global crisis in Alberta.

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“…One suggestion is that a global health data sharing model be developed and adhered to by users, vendors and authorities [5]. There have been reports of ethical guidelines being broken by device data collection as users have shown concern over their health data being used for other than the intended purpose [35], [78].…”

Section: A Challenges Associated With Iot Data Collectionmentioning

confidence: 99%

IoT in the Wake of COVID-19: A Survey on Contributions, Challenges and Evolution

et al. 2020

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The novel coronavirus (COVID-19), declared by the World Health Organization (WHO) as a global pandemic, has brought with it changes to the general way of life. Major sectors of the world industry and economy have been affected and the Internet of Things (IoT) management and framework is no exception in this regard. This article provides an up to date survey on how a global pandemic such as COVID-19 has affected the world of IoT technologies. It looks at the contributions that IoT and associated sensor technologies have made towards virus tracing, tracking and spread mitigation. The associated challenges of deployment of sensor hardware in the face of a rapidly spreading pandemic have been looked into as part of this review article. The effects of a global pandemic on the evolution of IoT architectures and management have also been addressed, leading to the likely outcomes on future IoT implementations. In general, this article provides an insight into the advancement of sensor-based E-health towards the management of global pandemics. It also answers the question of how a global virus pandemic has shaped the future of IoT networks.

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Use of apps in the COVID-19 response and the loss of privacy protection

Cited by 131 publications

References 2 publications

One app to trace them all? Examining app specifications for mass acceptance of contact-tracing apps

One app to trace them all? Examining app specifications for mass acceptance of contact-tracing apps

Digital advantage in the COVID-19 response: perspective from Canada’s largest integrated digitalized healthcare system

IoT in the Wake of COVID-19: A Survey on Contributions, Challenges and Evolution

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