Use of artificial intelligence in the library services: prospects and challenges

Hussain, Abid

doi:10.1108/lhtn-11-2022-0125

Cited by 61 publications

(37 citation statements)

References 14 publications

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…According to Hussain (2020aHussain ( , 2020b; Ali et al (2020), it has been observed that in developing countries, many librarians remain unaware of the potential deployment of AI within their libraries. This lack of awareness could be attributed to a combination of limited knowledge and the substantial financial investment associated with implementing AI in library services.…”

Section: Challenges In Implementing Artificial Intelligence In Librar...mentioning

confidence: 99%

“…Libraries have long been considered as repositories of knowledge and information and have been playing a crucial role in providing access to resources and facilitating learning for individuals from all walks of life. In an increasingly digital world, libraries face the challenge of adapting to changing user needs and expectations (Hussain, 2023). This necessitates embracing technological advancements to enhance their services and remain relevant in today’s society.…”

Section: Introductionmentioning

confidence: 99%

See 1 more Smart Citation

Implementing artificial intelligence in library services: a review of current prospects and challenges of developing countries

Barsha¹,

Munshi²

2023

LHTN

View full text Add to dashboard Cite

Purpose Artificial intelligence (AI) is one of today’s rising technologies. AI is a commonly used technology in library services that have the potential to revolutionise the best offerings in the information age. With AI in libraries, users can explore the world of knowledge like never before with smart recommendations tailored to their needs. Overall, AI can enhance the library experience of both the users and library professionals with innovation and smart decisions. Hence, there is no doubt that AI and libraries have a close relationship; nonetheless, the usage and understanding of AI in library services continue to raise concerns, especially in the developing countries which this paper addresses. The purpose of this research paper is to review the current prospects and challenges of implementing AI in library services in developing countries. The primary objective of the study is to discern the pivotal predicaments and obstacles these nations face while implementing AI-based solutions and to propose pragmatic solutions. Design/methodology/approach The present study adopts a qualitative approach, using content analysis techniques to glean meaningful insights. An extensive review of the extant literature on the subject was conducted, which was meticulously analysed to furnish the findings of this study. The review is limited to English language sources, and searches were conducted using various online academic databases. Findings The review reveals that the prospects of implementing AI in library services in developing countries are significant, with potential benefits including improved access to information, increased efficiency and productivity and enhanced user experience. However, the review also identifies several challenges, including the lack of infrastructure and resources, the shortage of skilled personnel, the absence of data privacy regulations, digital divide and the high cost of implementing AI-based solutions. Practical implications The review suggests several practical solutions to overcome the challenges faced by developing countries in implementing AI in library services. These include partnerships between libraries and technology firms, investment in infrastructure and resources, training and capacity building for library staff and the development of regulatory frameworks to protect user data. Originality/value This research paper provides a comprehensive review of the prospects and challenges of implementing AI in library services in developing countries. The study is original in its focus on the perspectives of developing countries, their problems and obstacles. The study also provides practical recommendations that can be used by library managers, policymakers and technology firms to support the implementation of AI-based solutions in developing countries.

show abstract

Section: Challenges In Implementing Artificial Intelligence In Librar...mentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Implementing artificial intelligence in library services: a review of current prospects and challenges of developing countries

Barsha¹,

Munshi²

2023

LHTN

View full text Add to dashboard Cite

show abstract

“…The same platform will be used for reader communication, and readers will have cheaper availability of humanized services. A few academics, such as Hussain (2020aHussain ( , 2020b, noted that most librarians in underdeveloped nations are still ignorant of its deployment in their libraries. Perhaps this is due to a lack of knowledge or the high cost of integrating AI into library services.…”

Section: Artificial Intelligence and Librariesmentioning

confidence: 99%

“…The application of AI in libraries will lead to favorable changes in how the work is carried out. In the era of the information explosion, AI in library services will give users access to reliable information and serve as a useful tool for the natural integration of readers and libraries (Hussain, 2023). AI can be simply implemented in technical services of the library like categorization and cataloguing, library management tasks like staffing and decision-making, library services like referencing and information service and information literacy, all can benefit from the adoption of AI in libraries and information centers (Harisanty et al , 2023).…”

Section: Artificial Intelligence and Librariesmentioning

confidence: 99%

Application of artificial intelligence in libraries and information centers services: prospects and challenges

Jha¹

2023

LHTN

View full text Add to dashboard Cite

Purpose Artificial intelligence (AI) is one of the emerging technologies of this time. AI is a widely used technology in library services that can transform the best services in the age of information technology. This paper aims to highlight the use of AI in library operations. Several research has been undertaken on this subject, but that only address a few applications. AI and libraries have a substantial nexus; nevertheless, the use and awareness of AI in library services are still creating question marks addressed in this paper. This study will help the policy stakeholder, librarians and scholars in the field to address these issues before the deployment of AI in library services. Design/methodology/approach This study is based on a qualitative method using content analysis techniques. An extensive review of literature on “artificial intelligence”, “smart libraries” was carried to ascertain the emerging technologies in the smart library domain. Literature was searched against various keywords like artificial intelligence, smart technologies, Internet of Things, electronic resource management, data mining and ambient intelligence. This study highlights the pros and cons of AI in library services and its possible solutions. Findings The findings of this study show that AI is a vibrant technology that can be used in library services; however, some obstacles like adequate funds, the attitude of librarians and technical skills are a few obstacles that hamper AI in library operations. The findings also reveal that using AI in library operations will accelerate libraries in the right direction. Furthermore, this study highlights various applications that can be deployed without spending costs. Practical implications This paper may be of interest to academic, librarians, policymakers, researchers and the government to have a perspective on initiatives in the country on application of technology in library services. This study can introduce the current status and potential of this technology to bring the technology revolution in library and information center services. Social implications This study will motivate library professionals to take advantage of AI in library services and further accelerate library operations in the right direction. Originality/value This study covers the understanding of AI in library services that will help the librarian’s and information professionals leverage AI in library scenarios. Furthermore, the practical implication of AI in library services will bring positive change in implementing AI.

show abstract

“…For this, library personnel will need a solid understanding of AI technologies and the ability to use them in their work. Many libraries and information services already use AI in their operations (Alam, 2022; Hussain, 2023). In particular, machine learning technologies are being used for activities like automatic resource categorization and classification; collection recognition and weeding; automated cataloguing and data entry; personalized suggestions based on users’ search and lending histories and other data (Cordell, 2020; Gul and Bano, 2019; Pekala, 2017; Yang, 2022); and the application of voice assistants, virtual assistants and chatbots to educational institutes’ library services (Mckie and Narayan, 2019).…”

Section: Introductionmentioning

confidence: 99%

A study on the knowledge and perception of artificial intelligence

Subaveerapandiyan,

Sunanthini,

Amees

2023

IFLA Journal

View full text Add to dashboard Cite

This study investigated the knowledge and perception of artificial intelligence among library and information science professionals in Zambia by surveying 245 randomly selected participants. The results show that the library and information science professionals had a favourable and encouraging outlook with regard to artificial intelligence but were also concerned about artificial intelligence replacing librarians’ roles and the barriers to adopting artificial intelligence technologies in Zambian libraries. The article suggests that libraries should consider the study’s findings before implementing artificial intelligence, particularly concerning technology and facilities, librarians’ proficiency in artificial intelligence, and leadership positions in artificial intelligence initiatives. The research can be used as a resource by library boards and associations to develop policies for implementing artificial intelligence in academic libraries, and fills a research vacuum in developing nations like Zambia regarding the knowledge of university and college libraries, and their willingness to use artificial intelligence.

show abstract

Use of artificial intelligence in the library services: prospects and challenges

Cited by 61 publications

References 14 publications

Implementing artificial intelligence in library services: a review of current prospects and challenges of developing countries

Implementing artificial intelligence in library services: a review of current prospects and challenges of developing countries

Application of artificial intelligence in libraries and information centers services: prospects and challenges

A study on the knowledge and perception of artificial intelligence

Contact Info

Product

Resources

About