Use of Chatbots to Support the Inclusion of People With Autism Spectrum Disorder

Abstract

It is known that individuals with autism spectrum disorder enjoy interacting with technological tools and enjoying being engaged with them. Because these interactions happen in a trustworthy and safe environment for them. Therefore, this chapter presents how chatbots can help children with autism spectrum disorder, and reviews the advantages and disadvantages of chatbots. In addition, the challenges that limit the use of chatbots and various ethical problems raised by the use of chatbots are reviewed. Finally, future research directions in this domain are presented.