2004
DOI: 10.1197/jamia.m1672
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Use of e-Health Services between 1999 and 2002: A Growing Digital Divide

Abstract: Access to and use of e-Health services are growing rapidly. Use of these services appears to be greatest among persons with more medical need. The majority of subjects, however, do not use any e-Health services. More research is needed to determine potential reasons for disparities in e-Health use by race/ethnicity and SES as well as the implications of these disparities on clinical outcomes.

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Cited by 171 publications
(132 citation statements)
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“…Although preliminary results indicate possible disparities in enrollment by a variety of factors such as race/ethnicity, these studies did not examine whether this was due to differences in patients' ability to access the internet, differential offering of the portal to patients by physicians, or rates of acceptance by patients after being offered access. [3][4][5][6] Low rates of enrollment could be due to a variety of factors including patient level factors such as distrust in electronic communications or barriers to use (e.g., computer literacy). In addition, it is unclear whether there are differences in how often patients use patient portals after enrollment or their type of use (e.g., soliciting advice, requesting medication refills).…”
Section: Introductionmentioning
confidence: 99%
“…Although preliminary results indicate possible disparities in enrollment by a variety of factors such as race/ethnicity, these studies did not examine whether this was due to differences in patients' ability to access the internet, differential offering of the portal to patients by physicians, or rates of acceptance by patients after being offered access. [3][4][5][6] Low rates of enrollment could be due to a variety of factors including patient level factors such as distrust in electronic communications or barriers to use (e.g., computer literacy). In addition, it is unclear whether there are differences in how often patients use patient portals after enrollment or their type of use (e.g., soliciting advice, requesting medication refills).…”
Section: Introductionmentioning
confidence: 99%
“…25 These findings indicate that suffering from a chronic disease resulted in an approximately 7% increase in using the Internet for health-related purposes in comparison with the general population. The results of surveys from other countries show that expected 26 or actual 27 use of healthcare services or suffering from a chronic disease [28][29][30] increased the acceptance or use of the Internet for health-related services by individuals (or households). Higher disease activity and severity were also reported as factors resulting in increased Internet use for searching for disease-specific information.…”
Section: Information and Communication Technologies Usementioning
confidence: 99%
“…Covariates for adjustment were chosen according to clinical significance and possible effect on portal adoption (1,(3)(4)(5)(6)(7)(8)10,11,(13)(14)(15)29,31,33,34,36,(54)(55)(56)(57)(58)(59)(60)(61)(62)(63). Sociodemographic variables were age, sex, race, marital status, insurance status, neighborhood median household income, tobacco use, and follow-up duration.…”
Section: Statistical Analysesmentioning
confidence: 99%
“…Most portals allow patients to review problem lists, laboratory results, and medications; schedule appointments; request prescription refills; and securely message their providers, thereby facilitating self-monitoring, self-care, and communication (17,(20)(21)(22)(23)27). However, differences in Internet access (i.e., the digital divide), computer literacy and Internet proficiency, as well as patient attitudes may limit portal adoption (28)(29)(30)(31).…”
Section: Introductionmentioning
confidence: 99%