Use of focus groups in the development of a piercing assessment questionnaire

Constantine, Tara; Bourne, Joanna

doi:10.1037/e440382005-001

Cited by 1 publication

(1 citation statement)

References 2 publications

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“…Focus groups are an 'excellent tool to pretest aspects such as menu design, media messages, or proposed new names or logos… Focus groups are popular with hospitality organizations because they are relatively low cost and can be implemented rather quickly. Management can view the discussion process so that they get a real feel for not only what consumers say, but also how they say it… Focus groups can also help generate new product ideas' (Kandampully, Mok and Sparks, 2001: 151-152) Focus groups are used by certain professionals as a research method in order to develop data to create questionnaires (Nassar-McMillan & Borders, 1999;Nassar-McMillian and Borders, 2002;Constantine and Bourne, 2005;Kim et al, 2005). This is a common approach in businesses according to much of the literature (see, for example, Lankshear, 1993;Hoppe et al, 1995;Laflin and Hyatt, 1999;Nassar-McMillan & Borders, 1999;Mcneill, Sanders and Civille, 2000;Trocki, 2000;Nassar-McMillian and Borders, 2002;Prince and Davies, 2003;Constantine and Bourne, 2005;Kim et al, 2005;Deshpande, 2007;Tracey and Barham, 2007).…”

Section: Literature Reviewmentioning

confidence: 99%

Focus Groups in Hospitality Research Why are they not used in Jordan?

Masadeh

Al-Ababneh

Al-Sabi

et al. 2016

ESJ

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The purpose of this study is to identify the reasons for the lack of focus groups in Jordan by conducting a focus group with twenty four Academics from Jordanian Universities. Focus groups are commonly used for academic purposes and taught at colleges and universities. The outcome of focus groups for marketing, especially in the tourism industry, is a beneficial learning tool. Focus groups, however, are rarely used for a number of reasons. This research tool is foreign to university students, and unless they study abroad, they are not exposed to a wide range of research and education tools. There are barriers that exist with focus groups. These barriers include: government and educational funding, cultural limitations, personal expectations, teaching materials and resources. Following this research, the recommendations are to have focus groups implemented in Jordanian school systems and to conduct focus group training sessions, encourage students to use them as a research tool and explain the link between focus groups and the hospitality industry. By limiting curriculums in Jordanian education systems, students will not have the proper knowledge or skills once they graduate to compete with markets outside of Jordan. Recommendations are discussed based on the author’s research findings.

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