Use of management information in hospital decision-making

Abstract

The research presents the scope and use of management information in health care institutions. The area has diverse international literature, so the article limit to logic of hospital operation, result of role conflict, economic and clinical factors in decision-making. In the research qualitative methodology was used for data collection: managerial interviews and in case of decision support, homogeneous focus group interviews. The top managers typically put emphasis on financial information, and examine mostly the historical data, with negligible future scopes. The head of department (physician) decide on the basis of professional and use non-financial indicators. The use of management information in decision-making has more diagnostic style, only a few managers apply interactive controlling systems, basically in the absence of strategic thinking. The author proposes to strengthen the use of controlling systems, which most important elements are the development of institutional internal communication and economic and managerial skills.

Assessing the Use of Hospital Information Systems (HIS) to Support Decision-Making: A Cross-Sectional Study in Public Hospitals in the Huíla Health Region of Southern Angola

“…Moreover, hospital managers’ use of HIS seems to be influenced by factors such as age, personal motivation, work commitment, work experience, and so on [ 19 , 45 ]. Some of these factors might affect our findings in Angola.…”

“…Appropriate decisions taken by hospital managers are fundamental to ensure compliance with high-quality standards of patient care. In addition, those decisions benefit from systematic information-processing that contributes to achieving the hospital’s strategic goals [ 19 , 20 ].…”

Hibrid a jövő minden területen? : Avagy az egészségügyi vezetőket is orvosszakmai végzettségű controller fogja támogatni?

“…Napjainkban már a "controlling rendeltetése" nem az adatgazdagságot célozza, hanem az információgazdaságot, azaz a controller a controllingrendszereket döntéstámogató funkcióval tölti meg (Szukits & Bodnár, 2019). Az egészségügyi szektorban is a kórházi menedzsment információkkal (legfőként pénzügyi, finanszírozási és teljesítményadatok) történő ellátásáért a controller felel (Krenyácz, 2018b), a vezetői igények mértékének megfelelően. A kórházak gazdálkodási és döntéstámogatási rendszere nagyon heterogén: a vezetők eltérő eszközöket választanak a kórházak irányítására, melyek különböző "döntéselőkészítési szintet" is jelentenek (1) a vezető nem támaszkodik controllingrendszerre, (2) a likviditás és adósságállomány kezelésére fókuszál és (3) a controllingrendszer támogatja a kórház vezetőjét (Krenyácz, 2007).…”

The Impact of Information Technology on Information System Effectiveness in Jordanian Telecommunication Companies

“…An information system is a primary source for providing an organization with the appropriate information that it needs to carry out various activities and works (Maleszka, 2017). As information systems are a set of components that are linked to each other regularly to produce useful information, then sharing this information with users in a suitable form, time and help them to perform the assigned functions (Krenyá cz, 2018). Information systems consist of five main processes, which are inputs: the set of data and raw materials to start the information processing steps, processes: the group of activities works to convert the raw materials (inputs) into useful information that helps in achieving systems goals (Pollák & Tkáč, 2019), procedures: represents the method which used to implement a specific activity, outputs: the results of interaction between system components resulting from the process operations and finally feedback: the process of verifying the results and controlling their quality and evaluation (Yang et al, 2018).…”