Use of Quality Function Deployment in Civil Engineering Capital Project Planning

Ahmed, Syed M.; Sang, Li Pui; Torbica, Željko M.

doi:10.1061/(asce)0733-9364(2003)129:4(358)

Cited by 34 publications

(16 citation statements)

References 1 publication

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“…John et al (2014) undertook a study to understand the level of awareness of QFD in construction in Nigeria, finding very little evidence. Other applications of QFD in the built environment can be found in Ahmed, Sang, and Torbica (2003) who showed that QFD can be successfully used in the planning phase of civil engineering project. DelgadoHernandez et al (2007) applied QFD to plan and design a nursery, while explaining that the QFD benefits have not been fully realised in construction.…”

Section: Qfd Mechanismmentioning

confidence: 99%

“…As suggested in Figure 7, the results generated by QFD, at infrastructure level, have generated design characteristics that could be split, either into building design, or operations and service design. For instance: 'modern and flexible design'; 'car parking'; 'aesthetic implementations have been actively described within the built environment sector (Ahmed, Sang, and Torbica 2003;Cudney and Gillis 2016;Delgado-Hernandez, Bampton, and Aspinwall 2007;Dikmen, Birgonul, and Kiziltas 2005). This study addressed issues raised by academics (Cudney and Gillis 2016;Eldin and Hikle 2003;Moghimi et al 2017) by demonstrating how QFD, based on its standard framework, the HoQ, was used by the decision-makers to support design decisions, in a very transparent and rational way, in a complex healthcare construction environment.…”

Section: Rq1: To What Extent Is Qfd a Relevant And Reliable Solution mentioning

confidence: 99%

“…This detailed, unique and documented application of QFD constitutes relevant empirical findings for managers and project managers alike in the built environment, it offers a structured alternative to their planning and design practices. Moreover, it provides academics with a successful and in-depth case study, building on the embryonic and scare body of evidence of QFD implementations in the construction industry, complementing Ahmed, Sang, and Torbica (2003), Delgado-Hernandez, Bampton, and Aspinwall (2007), Dikmen, Birgonul, and Kiziltas (2005) and Eldin and Hikle (2003) works and addressing Cudney and Gillis (2016) calls.…”

Section: Rq1: To What Extent Is Qfd a Relevant And Reliable Solution mentioning

confidence: 99%

See 2 more Smart Citations

Quality Function Deployment and operational design decisions – a healthcare infrastructure development case study

Dehe

Bamford

2017

Production Planning & Control

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The purpose of this paper is to demonstrate how QFD can enhance a healthcare organisation's strategic operational alignment, by synchronising the infrastructure design with the service intention. In this empirical paper, a case study of a £15 million infrastructure development has been used as the unique context to assess and test the experimental findings. QFD was utilised in order to capture and transform the requirements of decision-makers, providers, patients and local communities into both service and building design for Project K, a healthcare infrastructure, in the U.K. Two full iterations of the QFD results are presented. Using QFD generated effectiveness and efficiency by creating an information exchange platform and providing the stakeholders with a framework to optimise the decision-making. This paper makes a practical contribution by empirically testing the QFD modelling and providing evidence of its implementation within the complex, dynamic and evolving nature of the healthcare built environment sector.

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Section: Qfd Mechanismmentioning

confidence: 99%

Section: Rq1: To What Extent Is Qfd a Relevant And Reliable Solution mentioning

confidence: 99%

Section: Rq1: To What Extent Is Qfd a Relevant And Reliable Solution mentioning

confidence: 99%

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Quality Function Deployment and operational design decisions – a healthcare infrastructure development case study

Dehe

Bamford

2017

Production Planning & Control

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“…With respect to domestic research, the majority of these have focused on performing environmental analyses of design changes, related policy issues, cooperative design methods, and quality management processes that prevent design changes. Ahmed et al (2003) implemented a QFD model as an assessment tool to find alternatives to design changes and to keep track of the requirements requested by the owner. In addition, they suggested a n e w m e t h o d t o m a n a g e i n f o r m a t i o n o n t h e requirements of the project as well as to communicate the process for the design changes.…”

Section: Literature Reviewmentioning

confidence: 99%

QFD Model Based on a Suitability Assessment for the Reduction of Design Changes in Unsatisfactory Quality

Jin

Cho

2015

Journal of Asian Architecture and Building Engineering

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When a design project is executed, inappropriate decisions in the selection of materials, construction methods, and systems negatively impact the productivity of the project since such decisions result in inadequate design. Subsequently, these defects become a cause for design changes. In order to prevent such cases, clear RPC (Requirement Performance Criteria) should be provided in order to allow for suitable design alternatives, and a quality review should be undertaken by tracking alterations in the requirements, as these continuously change and update. This study suggests a quality function deployment (QFD) model that is based on a suitability assessment (QFD-SA) to prevent design changes that result in unsatisfactory quality. The suggested assessment model is able to define the function and performance requirements, and it is thus suitable for use when selecting design alternatives for those requirements. The model uses a matrix technique in its assessment, and furthermore, the QFD-SA assessment model reanalyzes the degree of conformity according to the changes in the RPC.

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“…In domestic research, the studies were performed regarding status analysis of the design change, systematic problems regarding design change, cooperative design for the design change management and design quality management for prevention, etc. Ahmed and Sang (2003) utilized a QFD (Quality Function Deployment) model as an assessment tool for alternatives for design change and kept track of the requirements ordered by ordering entity. Moreover, they proposed information management and communication scheme about the requirements of the ordering entity when design change occurs.…”

Section: Literature Reviewmentioning

confidence: 99%

Decision Making Method based on Function and Performance Matrix Assessment Considering Design Change

Oh¹,

Jin²,

Cho³

2015

Architectural research

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A comprehensive understanding of functions and performances enables a selection of appropriate alternatives to the existing design and can prevent defective design. A performance-based design quality management can ensure successful project completion. This study proposes a new model for design quality management in order to prevent defective design and to minimize design change. The new quality management model defines the requirement about function and performance based on technical characteristic, and assesses suitability for design alternatives. This study attempts to propose a quality matrix assessment method that can compare the alternative design and requirements defined with the new quality management model. This method can judge conformity and suitability of design quality in accordance with the requirements configured.

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Use of Quality Function Deployment in Civil Engineering Capital Project Planning

Cited by 34 publications

References 1 publication

Quality Function Deployment and operational design decisions – a healthcare infrastructure development case study

Quality Function Deployment and operational design decisions – a healthcare infrastructure development case study

QFD Model Based on a Suitability Assessment for the Reduction of Design Changes in Unsatisfactory Quality

Decision Making Method based on Function and Performance Matrix Assessment Considering Design Change

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