User Acceptance of Online Waqf Application: Evidence From Indonesia

Abstract

Waqf is an Islamic asset endowment to be kept in faith and used for charitable or religious purposes. Its function is to demonstrate the potential and economic benefits of waqf assets for worship and other people’s prosperity. Indonesia has great opportunities to raise more significant amounts of waqf funds. One strategy that appears effective with regard to waqf, especially cash waqf, is to provide an online service. Hence, this research attempts to analyse whether the perceived usefulness, perceived ease of use, perceived religiosity, and amount of information influences user acceptance of using an online waqf application process by implementing the technology acceptance model (TAM). Moreover, the study incorporates structural equation modelling (SEM) to interpret the path analysis of the model. The study fills the gap in the literature concerning the context of use of the technology acceptance model for online waqf in Indonesia. We find that the variables that directly influence user acceptance of online waqf application are perceived usefulness and perceived ease of use, with perceived ease of use influencing perceived usefulness. In addition, perceived ease of use is influenced by the amount of information. Furthermore, the majority of respondents prefer to have projects such as mosques, Islamic boarding schools, schools, and hospital construction projects. To increase user acceptance, online waqf developers should provide more information about the application process and develop more user-friendly software with many features. Moreover, regulators should provide incentives for online waqf developers to maximise cash waqf collection.

Muslim Intention to Participate in Retail Cwls: The Test of Mediation and Moderation Effects

“…Moreover, the trust construct is positioned as a variable to mediate the relationship between perceived ease of use (PEU) and perceived usefulness (PU) in individual intentions to purchase Retail CWLS. This has not been done in previous studies, especially in the context of Islamic philanthropy, both in the empirical study of zakat (Kasri & Yuniar, 2021;Purwanto et al, 2021;Mohd Thas Thaker et al, 2019) and waqf (Berakon et al, 2021;Faturohman et al, 2020).…”

“…TAM is widely adopted in various research contexts, especially in studies that analyse the use of financial technology and digital platforms to channel donations, pay zakat and perform waqf online (Faturohman et al, 2020;Niswah et al, 2019;Purwanto et al, 2021;Thaker, 2018). Thaker (2018) found that PEOU had a significant positive effect on the PU of small and medium-sized enterprises in accessing Islamic crowdfunding as a source of financing in Malaysia.…”

“…In addition to being constructed to have a positive and significant relationship with trust, PEOU and PU are two important drivers in influencing an individual's intention to accept a type of technology (Venkatesh & Bala, 2008), as demonstrated by several empirical studies on the use of digital technology in the context of Islamic generosity (Niswah et al, 2019;Shaikh et al, 2020); Sulaeman, 2021). PEOU and PU are key factors in determining an individual's intention to perform waqf utilising an online system or application (Amin et al, 2014;Berakon et al, 2021;Faturohman et al, 2020).…”

“…This is reinforced by the findings of Niswah et al (2019), who confirm that PU is very influential on the decision of the Muslim millennial generation to donate to social activities utilising the financial technology platform. Because Retail CWLS is part of social investment, with the profit sharing paid by the government given directly to waqf institutions to be channelled to those in need, it can be predicted that PEOU and PU will influence individual intentions to participate based on the previous findings in the context of waqf, zakat and crowdfunding activity (Amin et al, 2014;Berakon et al, 2021;Faturohman et al, 2020;Niswah et al, 2019;Thaker et al, 2019).…”

New framework for the management of waqf land registration system in Malaysia

“…Waqf is unique because its characteristics are permanent, inalienable and irrevocable (Hasan and Sulaiman, 2016; Ghazali et al , 2019). The owner’s intention to donate is to obtain rewards from God in the hereafter (Kahf, 2003; Shabbir, 2018; Faturohman et al , 2020; Hasan et al , 2018). The components of waqf could be moveable assets (books, computers, vehicles, shares, stocks and cash) or immovable assets (Mahamood, 2007; Tekdogan, 2020).…”