2017
DOI: 10.1108/imds-01-2016-0017
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User acceptance of smart home services: an extension of the theory of planned behavior

Abstract: Purpose The purpose of this paper is to develop a comprehensive research model that can explain potential customers’ behavioral intentions to adopt and use smart home services. Design/methodology/approach This study proposes and validates a new theoretical model that extends the theory of planned behavior. Partial least squares analysis is employed to test the research model and corresponding hypotheses on data collected from 216 survey samples. Findings Mobility, security/privacy risk, and trust in the se… Show more

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Cited by 255 publications
(205 citation statements)
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References 75 publications
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“…This study differs from the standard methods used in the literature i.e., Yang et al [28], Morgan and Hunt [29], and Flavián et al [30] by taking a different stance.…”
Section: Trustmentioning
confidence: 81%
See 2 more Smart Citations
“…This study differs from the standard methods used in the literature i.e., Yang et al [28], Morgan and Hunt [29], and Flavián et al [30] by taking a different stance.…”
Section: Trustmentioning
confidence: 81%
“…The ethical qualities of a product also play a positive role in developing trust among consumers, showing that the product is ethical and sustainable [28]. The decision and behaviour of consumers are affected mainly by knowledge, trust, and awareness [30]. Knowledge, trust, and awareness are critical psychological features and traits of consumers, explaining their behaviours.…”
Section: Awarenessmentioning
confidence: 99%
See 1 more Smart Citation
“…They conducted surveys with 31 experts, finding usefulness the only factor to consistently encourage usage. Yang et al [26] also considered how concerns affect smart home adoption. The authors developed a theoretical model and validated it through a 216-person survey.…”
Section: B Privacy Decision-makingmentioning
confidence: 99%
“…These tend to focus on what can be achieved through SDPs and how these might be designed, configured, applied or managed. Diffusionrelated studies are fewer but increasing (e.g., Buchanan, Banks, Preston and Russo 2016;Lazar et al 2015;Portet, Vacher, Golanski, Roux and Meillon 2013;Tseng, Hsu and Chuang 2013;Yang, Lee and Zo 2017). Given their largely applied nature though, these tend to rely on established theoretical frameworks and SDP-specific theory development is slow to emerge.…”
Section: Discussion and Key Theoretical Positionsmentioning
confidence: 99%