User Attitude and Intentions Towards FinTech in Bangladesh

Abstract

FinTech is considered as a need for modern financial methods to compete with traditional financial methods. The combination of innovation, technology and finance develop a unique method that could be a source of economic development in developing countries. Modern technologies are essential to recognize the user attitude, behaviour and intentions towards FinTech. Hence, the key objective of the study is to investigate the user attitude and intentions towards the adoption of FinTech in Bangladesh. Under the light of the Technology Acceptance Model and Theory of Planned Behaviour, the following study used Perceived Trust, Perceived Usefulness, Perceived Compatibility, Perceived Cost Efficiency and Perceived Risk as an independent variable towards attitude and intentions of the users towards FinTech products. The study collected data from 450 FinTech users from Bangladesh and the proposed relationship among variables were measured by Structural Equation Model by using SMART-PLS. The research findings will benefit FinTech operators to create more customized services for local consumers.

Gravitating towards Fintech: A study on Undergraduates using extended UTAUT model

“… In order to comprehend and evaluate the case of Bangladesh and discover the elements associated to the adoption of agent banking in contrast to traditional banking [ 59 ], used the social exchange theory (SET) as our theoretical framework. Crowdsourcing Crowdfunding Limited access Inflow allowed; outflow constrained [ 60 ] According to Ref. [ 61 ]; performance expectancy, effort expectancy, social influence, facilitating conditions, and perceived trust all significantly affect start-up companies' behavioural intention to use crowdfunding.…”

“…Trialability and perceived trust, on the other hand, were not identified as important factors. Digital money Digital payment Mobile Payment Mobile banking Licensed by several legislations [ 60 ]. [ 62 ] revealed that the behavioural attitude towards the acceptance of mobile banking in Bangladesh is significantly affected by usage, psychological, and shopping benefits.…”

The Role of Fintech on Bank Risk-Taking: Mediating Role of Bank’s Operating Efficiency

“…Fintech has been developed rapidly in the global market, particularly in India, China, and the UK. At the same time, Fintech is still in its infancy in the Asian market [17]. There are a lot of opportunities available for fintech growth.…”

Opportunities and Barriers for FinTech in SAARC and ASEAN Countries

“…In Bangladesh, the government has an explicit focus on digitalisation, including supporting FinTech initiatives (Ayoungman et al 2021). While different FinTech services, especially mobile banking, have expanded in Bangladesh, there are FinTech categories such as crowdfunding, cryptocurrency, and InsurTech that have a limited penetration or are not allowed by law (Ayoungman et al 2021). Users' perceived risks and trust are noted as critical determinants of FinTech adoption (Hasan 2021).…”