Proceedings of Second Workshop for NLP Open Source Software (NLP-OSS) 2020
DOI: 10.18653/v1/2020.nlposs-1.20
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User-centered & Robust NLP OSS: Lessons Learned from Developing & Maintaining RSMTool

Abstract: For the last 5 years, we have developed and maintained RSMTool -an open-source tool for evaluating NLP systems that automatically score written and spoken responses. RSMTool is designed to be cross-disciplinary, borrowing heavily from NLP, machine learning, and educational measurement. Its crossdisciplinary nature has required us to learn a user-centered development approach in terms of both design and implementation. We share some of these lessons in this paper.

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Cited by 2 publications
(2 citation statements)
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“…While conversational, LLM-based online services have certainly grown more popular (Zhou et al, 2023), and NLP libraries and pipelines are increasingly accessible to even hobbyist programmers (Madnani & Loukina, 2020), these tools are out of reach for people who end up doing the most repetitive writing tasks. (Kinnula et al, 2021) This highlights the importance of addressing accessibility considerations in the development and deployment of NLP technology.…”
Section: No -3mentioning
confidence: 99%
“…While conversational, LLM-based online services have certainly grown more popular (Zhou et al, 2023), and NLP libraries and pipelines are increasingly accessible to even hobbyist programmers (Madnani & Loukina, 2020), these tools are out of reach for people who end up doing the most repetitive writing tasks. (Kinnula et al, 2021) This highlights the importance of addressing accessibility considerations in the development and deployment of NLP technology.…”
Section: No -3mentioning
confidence: 99%
“…The Rater Scoring Modeling Tool (Madnani & Loukina, 2020) is an open source Python‐based toolkit for automatic scoring. It provides ways to train scoring models using scikit‐learn (Pedregosa et al., 2011) as its backbone and evaluates the results with a wide variety of psychometric measures and evaluation metrics.…”
Section: Toolsmentioning
confidence: 99%