User-Centered Design of Web Pages

Yeh, Chung‐Hsing; Lin, Yang-Cheng

doi:10.1007/978-3-540-69848-7_12

Cited by 3 publications

(2 citation statements)

References 16 publications

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“…Thanks to the simple design, appropriately selected functionalities and website layout, users complete their tax-related tasks with a minimum effort (Saha et al, 2012). Yeh and Lin (2008) examine the complex relationship between design elements and users' feelings.…”

Section: Discussionmentioning

confidence: 99%

Visual Interface Design Innovation: Citizens' Perception of Financial Administration Applications

Zichová¹

2022

AIP

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The paper deals with an analysis and evaluation of an innovative visual design of the Czech Financial Administration application, which was launched in order to solve needs arising from the COVID-19 pandemic. The Financial Administration had not made use of information technologies for several years, which had prevented the streamlining of public services offered to taxpayers. The aim of the study is to compare the perception of the visual interface design of two Financial Administration applications: (a) the Tax Portal -launched before the pandemic, and (b) the application for the provision of a compensation bonus for self-employed -launched during the pandemic. The research is based on a sequential mixed method design, where findings from a focus group and an interview are used to define relevant properties of web design to be evaluated in a questionnaire survey. The difference between variables regarding the perception of the Financial Administration applications is determined using a paired t-test. The results show that the new application has brought a significant change in the appearance of the interface design. Positive results of the Financial Administration's innovative approach can be beneficial for future development of different e-government projects.

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Section: Discussionmentioning

confidence: 99%

Visual Interface Design Innovation: Citizens' Perception of Financial Administration Applications

Zichová¹

2022

AIP

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“…Thanks to the simple design, appropriately selected functionalities, and website layout, users complete their tax-related tasks with minimal effort (Saha et al, 2012). Yeh and Lin (2008) examine the relationship between design elements and users' feelings.…”

Section: Introductionmentioning

confidence: 99%

Public E-Administration: Understanding the Perception of Taxes by Generation Y and Generation Z

2022

Proceedings of the 20th International Conference on E-Society (ES 2022) and 18th International Conference on Mobile Learning (M

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Electronic participation has become more important than ever in the last two years. The pandemic in Europe since 2020 has accelerated the transition of governments to e-governments. However, countries still face many challenges in developing e-government. One of the problems is a lack of understanding of e-participation civic actors. Since, Generation Y and Generation Z are important internet users, their attitude towards public e-services is a crucial influential factor. The purpose of this study is to identify areas of potential challenges of public e-administration that result from tax perception of Millennials and Z Generation. Cochran's Q test examines the effectiveness equality of different proposals to change the perception of tax payment. Data were collected from 158 respondents through two questionnaire surveys. By understanding the main factors influencing citizens when paying taxes and premiums, e-government systems can offer suitable solutions when designing individual interfaces for citizens. A primary finding of this research highlights three critical influencing factors; firstly, knowing how and for what the levies will be used, secondary the option of choosing which public areas part of the levies will go to, and tertiary the importance of public finance transparency. The research identifies opportunities for considering citizens' tax perception when designing an e-tax administration interface. By understanding the taxpayers, the government can improve the development of e-government systems.

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How will the use of graphics affect visual aesthetics? A user-centered approach for web page design

Lin

Yeh

Wei

2013

International Journal of Human-Computer Studies

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User-Centered Design of Web Pages

Cited by 3 publications

References 16 publications

Visual Interface Design Innovation: Citizens' Perception of Financial Administration Applications

Visual Interface Design Innovation: Citizens' Perception of Financial Administration Applications

Public E-Administration: Understanding the Perception of Taxes by Generation Y and Generation Z

How will the use of graphics affect visual aesthetics? A user-centered approach for web page design

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