“…This was first observed with Braess's paradox [9,10] with the addition of an extra route to the system, and later authors have shown similar paradoxical effects can occur when service rates are increased (see, for instance, Calvert [12], Downs [16], Thomson [28], and Afimeimounga et al [1,2] for a discussion of the Downs- Thomson paradox). Numerical examples show that for our network, increasing service rates may lead to greater delays under the user equilibrium.…”