User Experience of In-Vehicle Gesture Interaction: Exploring the Effect of Autonomy and Competence in a Mock-Up Experiment

Stiegemeier, Dina; Bringeland, Sabrina; Kraus, Johannes; Baumann, Martin

doi:10.1145/3543174.3546847

Cited by 9 publications

(4 citation statements)

References 41 publications

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“…Previous research pointed toward the positive influence BPN Satisfaction has on technology use. For example, studies revealed that BPN Satisfaction led to higher acceptance of a chatbot (De Vreede et al, 2021), more positive customer experience with a service chatbot (Jiménez- Barreto et al, 2021), and higher acceptance of invehicle gesture interaction with an automotive user interface (Stiegemeier et al, 2022).…”

Section: Theoretical Backgroundmentioning

confidence: 99%

“…However, there is no specific BPN scale tailored to technology use. Previous studies assessing BPN Satisfaction in broader user experience design contexts (e.g., Hassenzahl et al, 2010; Karapanos et al, 2015; Lallemand et al, 2014; Partala & Kallinen, 2012; Tuch et al, 2013), automotive user interface design (Stiegemeier et al, 2022), or during chatbot interaction (e.g., De Vreede et al, 2021; Jiménez-Barreto et al, 2021; Moradbakhti et al, 2022) have used individually adapted versions of the existing scales to measure BPN Satisfaction. Even though the studies have confirmed the significance and influence of BPN Satisfaction for HCI research, the inconsistent use of measures is problematic in terms of comparability between studies and their replicability.…”

Section: Theoretical Backgroundmentioning

confidence: 99%

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Development and Validation of a Basic Psychological Needs Scale for Technology Use

Moradbakhti,

Leichtmann,

Mara

2024

Psychological Test Adaptation and Development

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The aim of this work was to develop a valid and reliable scale to measure Basic Psychological Need Satisfaction for Technology Use (BPN-TU). According to the self-determination theory, satisfaction of the Basic Psychological Needs (BPNs) for Autonomy, Competence, and Relatedness is crucial to well-being and autonomous motivation. Research into the role of BPN Satisfaction in technology use is scarce, partly due to a lack of appropriate measuring tools. To develop a pool of original BPN-TU scale items, we held 10 interviews. Based on these items, we conducted four validation studies with four independent samples (total N = 821), collecting user responses to different technologies: digital voice assistant, exoskeleton, chatbot, and social robot. Good model fit was supported by confirmatory factor analyses for a twelve-item scale, containing three items each for satisfaction of users’ Autonomy, Competence, Relatedness to Others, and Relatedness to Technology. The scale was validated in English and German.

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Section: Theoretical Backgroundmentioning

confidence: 99%

Section: Theoretical Backgroundmentioning

confidence: 99%

Development and Validation of a Basic Psychological Needs Scale for Technology Use

Moradbakhti,

Leichtmann,

Mara

2024

Psychological Test Adaptation and Development

View full text Add to dashboard Cite

show abstract

“…Previous research pointed towards the positive influence BPN Satisfaction has on technology use. For example, studies revealed that BPN Satisfaction led to higher acceptance of a chatbot [De Vreede et al, 2021], more positive customer experience with a service chatbot [Jiménez-Barreto et al, 2021] and higher acceptance of in-vehicle gesture interaction with an automotive user interface [Stiegemeier et al, 2022].…”

Section: Need Satisfaction and Technologymentioning

confidence: 99%

“…However, there is no specific BPN scale tailored to technology use. Previous studies assessing BPN Satisfaction in broader user experience design contexts [e.g., Hassenzahl et al, 2010, Karapanos et al, 2015, Lallemand et al, 2014, Partala and Kallinen, 2012, Tuch et al, 2013, automotive user interface design [Stiegemeier et al, 2022], or during chatbot interaction [e.g., De Vreede et al, 2021, Jiménez-Barreto et al, 2021, Moradbakhti et al, 2022 have used individually adapted versions of the existing scales to measure BPN Satisfaction. Even though the studies have confirmed the significance and influence of BPN Satisfaction for HCI research, the inconsistent use of measures is problematic in terms of comparability between studies and their replicability.…”

Section: Measurement Of Basic Psychological Need Satisfactionmentioning

confidence: 99%

Development and Validation of a Basic Psychological Needs Scale for Technology Use

Moradbakhti¹,

Leichtmann²,

Mara³

2022

Preprint

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The aim of this work was to develop a valid and reliable scale to measure Basic Psychological Need Satisfaction for technology use (BPN-TU). According to the Self-Determination Theory, satisfaction of the Basic Psychological Needs (BPNs) for Autonomy, Competence, and Relatedness is crucial to well-being and autonomous motivation. Research into the role of BPN Satisfaction in technology use is scarce, partly due to a lack of appropriate measuring tools. To develop a pool of original BPN-TU scale items, we held 10 interviews. Based on these items, we conducted four validation studies with four independent samples (total N = 821), collecting user responses to different technologies: digital voice assistant, exoskeleton, chatbot and social robot. Good model fit was supported by confirmatory factor analyses for a twelve-item scale, containing three items each for satisfaction of users' Autonomy, Competence, Relatedness to Others, and Relatedness to Technology. The scale was validated in English and German.

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Cueing Car Drivers with Ultrasound Skin Stimulation

Špakov

Venesvirta

Farooq

et al. 2023

Lecture Notes in Computer Science

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User Experience of In-Vehicle Gesture Interaction: Exploring the Effect of Autonomy and Competence in a Mock-Up Experiment

Cited by 9 publications

References 41 publications

Development and Validation of a Basic Psychological Needs Scale for Technology Use

Development and Validation of a Basic Psychological Needs Scale for Technology Use

Development and Validation of a Basic Psychological Needs Scale for Technology Use

Cueing Car Drivers with Ultrasound Skin Stimulation

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