User Information Satisfaction Among Female Refugees and Immigrants as Assessed by the Level of Information Literacy on Social Media

Kainat, Khadijah; Zolbin, Maedeh Ghorbanian; Widén, Gunilla; Nikou, Shahrokh

doi:10.18690/978-961-286-485-9.25

Cited by 1 publication

(2 citation statements)

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Section: Discussionmentioning

confidence: 99%

“…Encouraging women refugees to learn host countries digital communication culture by offering some workshops or seminars in the beginning of the integration period can foster the settlement process. If they learn digital literacy skills according to the new sociocultural environment, they might be better able to deal with the problem of information overload (Kainat et al, 2021;Hick and Lloyd, 2006). Thus, information literacy can help to reduce the significant cultural barriers and facilitate the integration process by encouraging learning new ways of knowing in a new society (Eskola et al, 2020).…”

Section: The Role Of Information In Societal Integrationmentioning

confidence: 99%

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Sociocultural barriers to information and integration of women refugees

Kainat

Eskola

Widén

2021

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PurposeThis study focuses on specifically women refugees' experiences of accessing information and how sociocultural barriers impact these experiences aiming to broaden the LIS literature of women refugees' information problems from sociocultural aspects. The socioculturally formed roles of a woman can impact the information practices of women refugees or cause certain information problems during the integration process. Hence, the research questions that drive this study are: What kind of information problems might women refugees face in a new host country? What kind of sociocultural barriers influence their information problems? How do they react toward these information problems?Design/methodology/approachThe study is designed based on semi-structured in-depth interviews with eighteen refugee women living in Sweden. The study is a part of a larger study in which authors intend to explore the information practices and integration challenges of almost 20 or more refugee women living in Sweden.FindingsWomen refugees face information overload, difficulties in understanding new communication culture and lack of appropriate sources and networks in a new country. These information problems are influenced by sociocultural barriers such as the role of women, national culture of “collectivism”, small-world and lack of information literacy. Women react in certain ways such as, stressing, panicking, quitting the tasks, wasting time and making wrong decisions which negatively impact the integration process.Research limitations/implicationsThe research has its limitations as it is conducted with a small group of women refugees, belong to specific Middle Eastern culture and cannot be generalized. Another limitation is that the interviews are conducted in English language (with sufficient language skill). However, conducting interviews in their mother language would have been an advantage.Practical implicationsPractically, the study provides awareness for official and private organizations, volunteers and policymakers dealing with refugees. The stakeholders involved in the societal integration process of refugees, must consider that women refugees are more prone to information problems due to certain sociocultural influences (i.e. “being a woman” and national culture) and need a separate plan than the male refugees. For instance, by increasing and offering intercultural opportunities at workplaces or schools can encourage the wider social networking for women refugees. The programs aiming to reduce the sociocultural differences among women refugees and the Swedes are needed to be included in the integration policy.Social implicationsThe study intends to help the refugees society and the Swedish society overall by improving the integration plan.Originality/valueThe findings related to the information experiences of women refugees have potential implications for research where the value of information in the integration process is explored. The study meets the gap in previous literature by presenting the gender specific views on information problems from sociocultural aspects. The study also provides future directions to understand how women refugees deal with potential sociocultural barriers to information in a new country.

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Section: Discussionmentioning

confidence: 99%

Section: The Role Of Information In Societal Integrationmentioning

confidence: 99%