User Interface Design for Low-literate and Novice Users: Past, Present and Future

Thies, Indrani Medhi

doi:10.1561/1100000047

Cited by 68 publications

(15 citation statements)

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“…ICTD scholars tend to focus on children (Hussain, 2010;Salinas & Sánchez, 2009), women (Shroff & Kam, 2011) or low-literate people (Thies, 2014). To illustrate this fact, we conducted a desktopbased search using different combinations of the words: elderly, older people, older adults, ICTD and ICT4D in two databases -Scopus and Web of knowledge -and Journals -Information Technology for Development and International Journal of Educational Development.…”

Section: Children and Women In Ictd And Older People?mentioning

confidence: 99%

Going Beyond Telecenters to Foster the Digital Inclusion of Older People in Brazil: Lessons Learned from a Rapid Ethnographical Study

Ferreira

Sayago

Blat

2016

Information Technology for Development

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Telecenters take on a prominent role within the current information and communications technology (ICT) ecosystem in Brazil. They are seen by a great many as a key means to foster the digital inclusion of the older population in the country. This paper draws upon a rapid ethnographic study conducted with 78 older people in a center that teaches computer classes to seniors in Brazil. The results show that providing older people with technological infrastructures is not enough to strengthen their digital inclusion if their basic and non-instrumental needs are not taken into consideration in defining educational activities to be carried out in public centers. Participants' basic needs when it comes to interacting with ICT, such as coping with accessibility issues, were dynamic, whilst noninstrumental needs, fulfilled by using these technologies, such as interacting with relevant others, remained fairly constant throughout the study. Drawing on the results of the study, strategies for fostering the digital inclusion and well-being of older people in Brazil that go beyond telecenters are suggested.

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Section: Children and Women In Ictd And Older People?mentioning

confidence: 99%

Going Beyond Telecenters to Foster the Digital Inclusion of Older People in Brazil: Lessons Learned from a Rapid Ethnographical Study

Ferreira

Sayago

Blat

2016

Information Technology for Development

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“…Similar to Harry, others perceived English literacy as being necessary to join Facebook—a perception that is likely reinforced by English text messages sent to their handsets advertising the service. Efforts to design interfaces for low-literate or illiterate populations have been a longstanding topic of interest within Information and Commutations Technology and Development (ICTD) community (Medhi-Thies, 2015). Researchers developing social media platforms for these populations suggest “the extensive use of graphics to overcome users’ inability to read text” (Medhi-Thies et al, 2015), or consider illiteracy to be a barrier that can be solved by machine translation (i.e.…”

Section: Resultsmentioning

confidence: 99%

Imagined Facebook: An exploratory study of non-users’ perceptions of social media in Rural Zambia

Wyche

Baumer

2016

New Media & Society

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This article describes an exploratory study of Facebook non-users living in rural Zambia. Drawing on evidence from 37 group interviews with mobile phone owners, we discovered that the majority of our participants were aware of, or ‘imagined’ Facebook, despite never having seen or used the site. Our analysis of how participants perceive Facebook suggests that they are interested in the communication and income-generating possibilities access to the site may provide, but that barriers prevent them from acting on these interests. This study contributes to social media research by making visible the experiences of a population whose non-use of information and communication technologies (ICTs) results from economic, infrastructural, and linguistic sources, as well as from other, hitherto less-explored areas. We discuss the practical significance of these findings, offer future research suggestions, and comment on what our respondents have not yet imagined about Facebook.

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“…In addition, the use of speech is recommended because it could increase the sense of personality of an agent (Nass & Lee, 2000) and could be used to describe feelings . Low-literate users could benefit from multiple output modalities (Thies, 2015). Furthermore, participants indicated they would like the app to provide advice on what actions they should perform in order to become more healthy.…”

Section: Principal Findingsmentioning

confidence: 99%

Look who's talking: appearance of embodied conversational agents in eHealth

Stal¹

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User Interface Design for Low-literate and Novice Users: Past, Present and Future

Cited by 68 publications

References 0 publications

Going Beyond Telecenters to Foster the Digital Inclusion of Older People in Brazil: Lessons Learned from a Rapid Ethnographical Study

Going Beyond Telecenters to Foster the Digital Inclusion of Older People in Brazil: Lessons Learned from a Rapid Ethnographical Study

Imagined Facebook: An exploratory study of non-users’ perceptions of social media in Rural Zambia

Look who's talking: appearance of embodied conversational agents in eHealth

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