User interface design using cognitive approach: A case study of Malaysian government web portal

Nasir, Kalsom; Ariffin, Nor Hapiza Mohd; Shuib, Farrah Muslihah

doi:10.1109/iuser.2010.5716746

Cited by 6 publications

(3 citation statements)

References 7 publications

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“…The model has a significant value of 0.000, indicating that it is statistically significant. It is important to note that research in the field of the use of social networks in political activism reaches similar R 2 results as reported by many researchers including (Oehri and Teufel, 2012; Burke et al , 2011; Nasir et al , 2010; Schlosberg et al , 2007; Ranerup, 2000).…”

Section: Analysis and Resultssupporting

confidence: 79%

“…Better levels of interface friendliness are associated with increased citizen inclusion. An e-rulemaking tool should have a good user interface that is easy to understand and use (Epstein et al , 2014; Nasir et al , 2010; Yetim, 2009). Fortunately, the user interfaces of SNSs are usually uncomplicated as SNSs are generally characterized with ease of use (Asur and Huberman, 2010).…”

Section: Discussionmentioning

confidence: 99%

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Social development of rules: can social networking sites benefit e-rulemaking?

Abdelghaffar

Samer

2016

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Purpose The use of information and communication technologies to provide citizens with the opportunity to give the government their feedback on the rules currently under development is termed as e-rulemaking. Forums – as the main technological tool used for this – has shown many shortcomings and cannot satisfy all the demands of e-rulemaking. Because social networking sites have shown a political impact on ground, they also might have the ability to remedy these shortcomings. This study aims to investigate the possibility of the use of social networking sites in e-rulemaking. Design/methodology/approach This research reviews democratic deliberation theory and e-rulemaking in relation with social networks that are used to develop a proposed conceptual model. A combination of qualitative and quantitative research approaches were used to test the proposed model. Semi-structured interviews for mangers and surveys for citizens were used for data collection and then analyzed to draw empirical conclusions. Findings Certain variable were found to have a statistically significant impact on the dependent variable of this study. The variables include information collection, user interface, privacy, security and use of emoticons in communications. Through this, the research provides an understanding of the variables that significantly and insignificantly affect the use of social networking sites in e-rulemaking. Originality/value This research contributes with a conceptual model that outlines the influence of different variables on e-rulemaking as well as an understanding of how social networking sites could be used to improve e-rulemaking practices and citizen inclusion.

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Section: Analysis and Resultssupporting

confidence: 79%

Section: Discussionmentioning

confidence: 99%

Social development of rules: can social networking sites benefit e-rulemaking?

Abdelghaffar

Samer

2016

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“…Considerable amount of literature has depicted that cultural model used to describe differences among a group of people from geographical segregation which influence their conceptualization to certain stimuli [12], [13]. Nonetheless, by intent or default, all attempt of cultural research will end up with cultural dimension through empirical study.…”

Section: ) Cultural Modelmentioning

confidence: 99%

Cultural Marker Identification for Web Application Design Targeted for Malaysian Multicultural Users

Saidin

Singh

Drus

et al. 2016

International Journal on Advanced Science, Engineering and Information Technology

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The rapid growth of technology result in two contradictory phenomena, the global world becomes smaller while the internet users increase drastically. This diversity of users becomes the main attention toward the study of human-computer interaction due to the influential of users' background toward the usability of web application whereby the combination of color strongly determines user's preference and engagement level. Hence, determination of color based cultural marker is crucial to the interface design process in order to fulfill the need of diverse users. Most of the empirical study so far has been carried in western contextual. As a result, suggested marker are not applicable in eastern perspective, particularly Malaysia which consist of multicultural societies. This article provides a content analysis of the website application targeted to multicultural audience to determine the prominent color based cultural markers. More importantly, identifications of the markers could assist the interface designers towards creating web-based application that reflected the multicultural audience preferences.

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A guideline in creating a simple learning portal: A human computer interaction study

Dollmat

Chai

2013

2013 IEEE 5th Conference on Engineering Education (ICEED)

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User interface design using cognitive approach: A case study of Malaysian government web portal

Cited by 6 publications

References 7 publications

Social development of rules: can social networking sites benefit e-rulemaking?

Social development of rules: can social networking sites benefit e-rulemaking?

Cultural Marker Identification for Web Application Design Targeted for Malaysian Multicultural Users

A guideline in creating a simple learning portal: A human computer interaction study

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