Proceedings of the SIGCHI Conference on Human Factors in Computing Systems - CHI '93 1993
DOI: 10.1145/169059.169203
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User involvement in the design process

Abstract: For years the CHI community has championed the importance of the user in system development.As many of us develop systems, we find that the concept of user involvement is not so easy to implement.Does one alwam strive to involve the user

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Cited by 17 publications
(8 citation statements)
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“…Fundamentally, amid the burgeoning interest of older adults joining the legion of smartphone users, our data reinforce findings from studies in other contexts and user groups (Allen et al, 1993;de la Fuente, Gustafson, Twomey, & Bix, 2015;van de Kar & den Hengst, 2009) that mobile apps developers and designers must improve in incorporating the needs, interests, and consideration of perceived affordance into the design process. In terms of design recommendations, we suggest the design of smartphones or new technological designs needs to cater to the critical biological, psychological, and social needs of older adults.…”
Section: Discussionsupporting
confidence: 79%
“…Fundamentally, amid the burgeoning interest of older adults joining the legion of smartphone users, our data reinforce findings from studies in other contexts and user groups (Allen et al, 1993;de la Fuente, Gustafson, Twomey, & Bix, 2015;van de Kar & den Hengst, 2009) that mobile apps developers and designers must improve in incorporating the needs, interests, and consideration of perceived affordance into the design process. In terms of design recommendations, we suggest the design of smartphones or new technological designs needs to cater to the critical biological, psychological, and social needs of older adults.…”
Section: Discussionsupporting
confidence: 79%
“…Thus, part of the process of understanding end-users in Human-Computer Interaction (HCI) is to be clear about the primary objective of developing interactive technological artefacts for them (Rogers et al, 2002). To this, the International Standards Organisation (ISO) and established practitioners alike (Allen et al, 1993;Norman, 2002;Quesenbery and Szuc, 2011) provide guidelines and definitions upon technology's optimal usability and user experience (UX), suggesting though from this multiple views, usability and UX neither conform an ultimate, nor a universal definition -individually or combined (Hertzum and Clemmensen, 2012). Traditionally though, usability tends to focus on task performance (Walsh and Nurkka, 2012), whereas UX is subjective (Law et al, 2009).…”
Section: Culture In Hcimentioning
confidence: 99%
“…The CHI (Computer-Human Interaction) community is the industry leader in the field of measuring usability issues [2,6], designing better user experience, and making computer technology more social for users [3]. As many of us design products and systems, ensuring effective interaction with users, enhancing user involvement, and displaying fundamental understanding of human-internet interaction, with reference to the Internet anxiety research, remains a partly unturned stone.…”
Section: Related Workmentioning
confidence: 99%