User‐oriented mental health reform in Sweden: featuring ‘professional friendship’

Berggren, Ulrika Järkestig; Gunnarsson, Evy

doi:10.1080/09687599.2010.489303

Cited by 49 publications

(59 citation statements)

References 16 publications

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“…Furthermore, trust is a concept used to describe relationships with professionals that are helpful [22,27,29,41]. This entails to feel trust in professionals [21, 22, 24-28, 31-33, 35], as well as having mutual trust in the relationship, where the trusted professional trusts the individual in return [26,28,32,35,40].…”

Section: To Know and To Trustmentioning

confidence: 99%

“…Furthermore, for professionals to be physically available, to be accessible and acknowledge requests when they occur [23, 24, 27, 29, 31-34, 37, 38, 41] and be able to help when challenges arise [22,23,27,30,31,36,39,41] is described as helpful. In addition, what can be called affective availability is described in the studies.…”

Section: Time and Availabilitymentioning

confidence: 99%

“…In addition, what can be called affective availability is described in the studies. This pertains to the fact that a professional is available for the individual because s/he cares about them, being there as a person for them [23,26,27,30,31,41]. ''She was there for me, not for her job or the system, but because she wanted to be'' [23, p. 476].…”

Section: Time and Availabilitymentioning

confidence: 99%

“…Moreover, professionals can serve as an important source of information for individuals. By providing information about things such as the care system, mental illness, medication, and rights and obligations, professionals can provide individuals with a wider understanding of the situation and how to handle it [21,28,29,31,33,[35][36][37][38]41]. ''She understands me, but she's trained for that.…”

Section: Advantages Tied To the Professional Positionmentioning

confidence: 99%

“…Furthermore, professionals play a distinctive role in relation to others in the social network, and the relationship with professionals is described as distinctive from personal friendships [22,24,31,35,41]. Certain aspects that are described as distinctive of the professional position are cited as helpful, such as that the professional is bound by confidentiality [24,27,36], is not connected to the social network of individuals, has unending patience, and is someone with whom problems and needs can be discussed [24].…”

Section: Advantages Tied To the Professional Positionmentioning

confidence: 99%

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The Art of Helpful Relationships with Professionals: A Meta-ethnography of the Perspective of Persons with Severe Mental Illness

2015

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Relationships with professionals have been shown to be helpful to persons with severe mental illness (SMI) in relation to a variety of services. In this article, we aimed to synthesize the available qualitative research to acquire a deepened understanding of what helpful relationships with professionals consists of, from the perspective of persons with SMI. To do this, we created a meta-ethnography of 21 studies, through which ten themes and an overarching interpretation were created. The findings show that helpful relationships with professionals are relationships where the persons with SMI get to spend time with professionals that they know and trust, who gives them access to resources, support, collaboration and valued interpersonal processes, which are allowed to transgress the boundaries of the professional relationship. The overarching interpretation shows that the relationship that persons with SMI form with professionals is a professional relationship as well as an interpersonal relationship. Both these dimensions entail actions and processes that can be helpful to persons with SMI. Therefore, it is important to recognize and acknowledge both the functional roles of service user and service provider, as well as the roles of two persons interacting with each other, in a manner that may go beyond the purview of the traditional professionalism. Furthermore, the helpful components of this DOI 10.1007/s11126-015-9347-5 relationship are determined by the individual preferences, needs and wishes of persons with SMI.

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