2002
DOI: 10.1016/s0099-1333(02)00284-7
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User perceptions of the library’s web pages: A focus group study at Texas A&M University

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Cited by 40 publications
(31 citation statements)
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“…The comments further confirmed that our respondents desired to have all those items they frequently used put together in one prominent place for their easy and direct access, a desire shared by the participants of the focus group study by Crowley et al (Crowley, Leffel, Ramirez, Hart, and Armstrong, 2002). …”
Section: Areas Of Improvementsupporting
confidence: 68%
See 1 more Smart Citation
“…The comments further confirmed that our respondents desired to have all those items they frequently used put together in one prominent place for their easy and direct access, a desire shared by the participants of the focus group study by Crowley et al (Crowley, Leffel, Ramirez, Hart, and Armstrong, 2002). …”
Section: Areas Of Improvementsupporting
confidence: 68%
“…The participants had problems with library terminology or jargon in navigating the websites, and remarked the process required to find information on the library website was complex and confusing. They desired all needed information to be organized on a single page for immediate access (Crowley, Leffel, Ramirez, Hart, & Armstrong, 2002).…”
Section: Leungmentioning
confidence: 99%
“…Chu and Chan (1998) stressed the importance of interface consistency for successful design of interactive interfaces for students, showing that a consistent interface in educational software behaves in a predictable fashion to students. Several studies, such as those conducted by Crowley et al (2002), Gustafson (2004), and Lee et al (2005) also emphasised the importance of interface consistency in e-learning; however most of them are case studies or theoretical research for education. A literature review for this research could not find any empirical studies dealing with the effect of interface consistency or inconsistency on learning processes for e-learning.…”
Section: Introductionmentioning
confidence: 99%
“…과거 정보시스템 분야의 연구들을 살펴보면 시스템의 사용자환경 디자인은 시스템의 사용 편의성이나 사용성과 등에 많은 영향을 미치고 있음을 알 수 있다 (Lavie and Tractinsky, 2004;Moshagen and Thielsch, 2010;Ngo et al, 2003;Thielsch and Hirscheld, 2010 (Bostrom et al, 1990;Lauesen, 2005;Moran, 1981 (Grudin, 1992;Lin et al, 1997;Salvendy, 2003, 2004 (Chu and Chan, 1998;Crowley et al, 2002;Gustafson, 2004, Lee et al, 2005 (Wolfe, 2001 (Paivio, 1988 (Cox et al, 2003;Kearney and Kaplan, 1997;Kolkman et al, 2005;Lowe and Lorenzoni, 2007;Senge, 1992). 멘탈모델은 인간을 둘러 싼 주변 세계를 이해하고 설명하는데 필요한 인지적 틀(Cognitive Framework)이며 이는 개 인의 지식들로 이루어져 있다고 여러 학자들은 정의내리고 있다 (Atman et al, 1994;Bower and Morrow, 1990;Carley and Palmquist, 1992 (Ajzen, 1991;Bosch et al, 2003;Lyles and Mitroff, 1980;Senge, 1990).…”
unclassified
“…성과는 측정 대상이나 영역에 따라 이에 적 합한 다양한 방법과 지표들을 적용하게 된다 (Phusavat et al, 2009 (Sink, 1985 (Crowley et al, 2002;Gustafson, 2004;Lavie and Tractinsky, 2004;Lee et al, 2005;Moshagen and Thielsch, 2010;Ngo et al, 2003;Thielsch and Hirscheld, 2010 (Ajzen, 1991;Bosch et al, 2003;Lyles and Mitroff, 1980;Senge, 1990). 다만 기억용량은 제한적이어서 무수한 정보 중 일부만을 선별적 으로 수용한다 (Sabatier and Jenkins-Smith, 1999;Vennix, 1999 (Gentner and Stevens, 1983;Kelly, 1955;Senge, 1982 인간은 자신을 둘러싼 세계를 멘탈모델을 통 해 이해한다 (Atman et al, 1994;Bower and Morrow, 1990;Carley and Palmquist, 1992).…”
unclassified