User Requirements Elicitation in Security and Counter-Terrorism: A Human Factors Approach

Saikayasit, Rose; Stedmon, Alex W.; Lawson, Glyn

doi:10.1007/s11896-013-9129-7

Cited by 6 publications

(3 citation statements)

References 9 publications

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“…The human factors approach has made extensive and effective use of established social science methods such as questionnaires, surveys, interviews, focus groups, observations and ethnographic reviews and formal task or link analyses that can be used as the foundations to knowledge elicitation (Crabtree et al, 2003;Preece, Rogers, & Sharp, 2007). These methods provide different opportunities for interaction between the investigator and target audience, and hence provide different types and levels of data (Saikayasit et al, 2012). A range of complementary methods are often selected to enhance the detail of the issues explored.…”

Section: Knowledge Elicitation Methodsmentioning

confidence: 99%

Conducting Ethical Research in Sensitive Security Domains: Understanding Threats and the Importance of Building Trust

Stedmon¹,

Paul²

2021

Ethical Issues in Covert, Security and Surveillance Research

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In many security domains, the 'human in the system' is often a critical line of defence in identifying, preventing and responding to any threats (Saikayasit, Stedmon, & Lawson, 2015). Traditionally, such security domains are often focussed on mainstream public safety within crowded spaces and border controls, through to identifying suspicious behaviours, hostile reconnaissance and implementing counter-terrorism initiatives. More recently, with growing insecurity around the world, organisations have looked to improve their security risk management frameworks, developing concepts which originated in the health and safety field to deal with more pressing risks such as terrorist acts, abduction and piracy (Paul, 2018). In these instances, security is usually the specific responsibility of frontline personnel with defined roles and responsibilities operating

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Section: Knowledge Elicitation Methodsmentioning

confidence: 99%

Conducting Ethical Research in Sensitive Security Domains: Understanding Threats and the Importance of Building Trust

Stedmon¹,

Paul²

2021

Ethical Issues in Covert, Security and Surveillance Research

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“…Many scholars have argued that trust is a prerequisite for successful cyber security. In many areas of security, "Man in the system" is often an important line of defense to identify, prevent, and respond to any threat (1). Traditionally, this area is concentrated in the real world, ranging from mainstream public safety in crowded spaces and border control, through the identification of suspicious behavior, hostile identify and implement counter-terrorism initiatives.…”

Section: Introductionmentioning

confidence: 99%

Internet security feeling of students study of Payame Noor university

Kiani¹

2016

TJS

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PURPOSE: The main purpose of this survey is to identify the factors affecting cyber security of students. In this paper, based on theoretical school of Copenhagen, theoretically Coleman, the study of social trust and felling of cyber security will be discussed. METHODS: This research was used survey in 2015 to assess the students' felling of cyber security PAYAME NOOR UNIVERSITY of Najaf Abad. The research instrument was the questionnaire. Students of PAYAME NOOR UNIVERSITY branch of Najaf Abad with a 7000 population were the statistical population of this study. Based on sample volume formula, the sample size of 300 students were selected from PAYAME NOOR UNIVERSITY center of Najaf Abad. Method of sampling is combination of cluster, simple and class random. RESULTS: the results of the study showed that there is a significant difference between men and women in cyber security felling. There was a significant difference between individual characteristics and cyber security. Feature of the individual, age, sex, marital individuals. CONCLUSIONS: Multiple regression analysis showed that among all the variables that were entered into the equation, variables of sex, residence, education, and social trust, in general, can explain about 27% of cyber security.

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“…The applied nature of Human Factors has only recently started to be incorporated into security research by combining aspects of applied psychology, systems design, and user experience approaches within the security domain (Saikayasit et al, 2013). In order to tackle hostile intent (in all its guises from low-level criminal behaviours through to large-scale terrorist attacks) and develop a socio-technical perspective for security solutions, Human Factors approaches have sought to integrate empirical research with applied methods and approaches grounded in the practical issues faced by security personnel in the field.…”

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confidence: 99%

Human Factors in security: User-centred and socio-technical perspectives

Stedmon

Richards

Frumkin

et al. 2015

Secur J

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Over the last 25 years, security research and knowledge has developed in many ways. There have been increased numbers of taught courses relating to criminology and security, high-impact research being published in dedicated journals and, from that, more guidance and support communicated to corporate and private security practitioners (Fisher and Gill, 2012). Some aspects of security research have been driven by recent trends in radicalisation (for example, al Shabab and Islamic State); high-profile terrorist attacks (such as the Westgate Mall attack in Nairobi and Charlie Hebdo attack in Paris); or the need to secure major events (such as the recent Olympics). However, all these developments have seen a growing emphasis on the need to identify indicators of hostile or criminal intent and safeguard public and crowded spaces against potential attacks. In addition, underlying and enduring issues in security have gained prominence, such as the increasing need to consider civil and ethical concerns and responsibilities of those conducting security, along with a clearer understanding of the social and operational contexts and practices of detecting crime.Many modern security activities embody the notion of complex socio-technical systems with people seeking to work together and use many different technologies to identify hostile intent and respond to security threats (Fussey, 2013). Quite often the focus is on the security stakeholders and security personnel who operate within specific security environments. However, it is also important to consider the user experience of the general public who may be subjected to security interventions during the course of their everyday activities.From this perspective the discipline of Human Factors and its focus on user-centred approaches has the power to inform new ways of thinking about security. The applied nature of Human Factors has only recently started to be incorporated into security research by combining aspects of applied psychology, systems design, and user experience approaches within the security domain (Saikayasit et al, 2013). In order to tackle hostile intent (in all its guises from low-level criminal behaviours through to large-scale terrorist attacks) and develop a socio-technical perspective for security solutions, Human Factors approaches have sought to integrate empirical research with applied methods and approaches grounded in the practical issues faced by security personnel in the field.With its focus on user-centred and socio-technical perspectives, the discipline of Human Factors has much to offer this endeavour, including:• an applied knowledge of psychology that can be applied to analyse suspicious behaviours in different contexts;

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User Requirements Elicitation in Security and Counter-Terrorism: A Human Factors Approach

Cited by 6 publications

References 9 publications

Conducting Ethical Research in Sensitive Security Domains: Understanding Threats and the Importance of Building Trust

Conducting Ethical Research in Sensitive Security Domains: Understanding Threats and the Importance of Building Trust

Internet security feeling of students study of Payame Noor university

Human Factors in security: User-centred and socio-technical perspectives

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