User Satisfaction and Continuance Intention for Using E-Training: A Structural Equation Model

Garg, Shalini; Sharma, Smriti

doi:10.1177/0972262920926827

Cited by 18 publications

(28 citation statements)

References 37 publications

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“…Previous studies have found that satisfaction with e-learning systems leads to students' continued intentional use of the system (Cheng, 2020;Garg and Sharma, 2020). The current study hypothesises that a key determinant of student e-loyalty is online courses' continuance intention which is reflected by students' satisfaction (Song, 2010).…”

Section: E-loyaltymentioning

confidence: 75%

Understanding college students' e-loyalty to online practicum courses in hospitality programmes during COVID-19

Alexandra

Choirisa

2021

jldhe

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This study aims to examine the students’ loyalty to an online practicum course for hospitality education during Covid-19 pandemic in Indonesia. Premised on the Technology Acceptance Model (TAM), we adopted a revised model consisting of Information System Success Model and Expectancy Confirmation Theory (ECT) to ascertain the students’ perceptions of the usefulness of the programme and their levels of satisfaction with, and e-loyalty to, the programme. This study utilized an online survey to obtain data from 309 participants. The partial least squares structural equation modelling method was employed in this study. The findings show that students’ perceptions of the usefulness of online learning were significantly influenced by information quality, system quality & system interaction which relate to satisfaction. Preliminary research provides the insight for stakeholders such as vocational institutions, teachers and practitioners of education to gain a better understanding the factors that contribute to hospitality students continued intentional use of online course. Keywords: e-learning, practicum courses, hospitality students, pandemic Covid-19, student satisfaction, e-loyalty

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Section: E-loyaltymentioning

confidence: 75%

Understanding college students' e-loyalty to online practicum courses in hospitality programmes during COVID-19

Alexandra

Choirisa

2021

jldhe

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“…Al-Gahtani (2016) discovered that PEU positively influences behavioural intention. Most studies have supported the idea that PEU has a positive and significant relationship with BI (Lee et al, 2013;Garg & Sharma, 2020).…”

Section: Peu Pu Cse Pe and Bimentioning

confidence: 98%

“…Lee, Hsieh, and Ma (2011) examined the influence of individual, organizational, and task characteristics, as well as subjective norms as determinants of behavioural intention to use e-learning in an organizational context. Garg and Sharma (2020) found ease of use influenced user satisfaction which resulted in users' intention to continuously use e-training in the workplace.…”

Section: Behavioural Intention To Use E-learning In the Workplace (Bi)mentioning

confidence: 99%

“…While enterprises have embarked on technology-based training in the workplace hoping to capitalize on lower training cost as well as reliable and accessible content (Garg & Sharma, 2020), the acceptance of such e-learning at the workplace in the context of Malaysia has been unclear. Furthermore, empirical evidence on e-learning in the workplace is scarce and outdated (Ong, Lai, & Wang, 2004;Hashim, 2008;Veloo & Masood, 2014).…”

Section: Introductionmentioning

confidence: 99%

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Predicting Behavioural Intention of Manufacturing Engineers in Malaysia to Use E-Learning in the Workplace

Teoh

Tan

2020

IRRODL

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This study aims to understand factors that affect the behavioural intention of manufacturing engineers in Malaysia to use e-learning in the workplace. Two hundred usable online questionnaires were collected from respondents who were engineers in Malaysian manufacturing companies. The data were analyzed using SPSS and Smart PLS version 3.2.6. Results supported all direct relationships except for the influence of prior experience in perceived ease of use. Interestingly, perceived usefulness and perceived ease of use fully mediated between computer self-efficacy and behavioural intention to adopt. The study provides theoretical implication to the technology acceptance model by confirming the mediating role of perceived ease of use and perceived usefulness in the context of a manufacturing setting in an emerging market. In practical terms, the study provides insights to guide organizations in designing e-learning systems that are well-received by employees at the workplace.

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“…Learners will continue to use the proposed IS if they find Elearning beneficial and vice versa [11]. Several studies [31] underpin this relationship between user intention and the success of an IS. In this study, it is expected that learners perceive IS contribution to the improvement of their CT TL performance in the classroom.…”

Section: Learning Supportmentioning

confidence: 99%

Information System Framework for Training Teachers on Computational Thinking

Ling-Ling¹,

Labadin²,

Mohamad³

2021

SAR Journal

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The call for a holistic integration of computational thinking (CT) skills across all subjects in the newly revised Malaysian curriculum of 2017 has brought to attention an urgent need to prepare teachers with the new syllabus, teaching and learning (TL) tools, and techniques, to promote effective computational thinking knowledge dissemination in their daily classroom practices. However, a preliminary investigation revealed that many teachers were still unaware of the changes within the new curriculum. There was an apparent lack of understanding of computational thinking skills in general. The study intends to propose a conceptual framework to develop knowledge about computational thinking skills among Malaysian teachers, to enhance their pedagogical repertoire to include elements of computational thinking into their teaching content. The study employs mixed-method research to capture data and construct interventions. The Information Systems Design Theory (ISDT) is used to design an effective information system (IS) and set a plan for developing the conceptual framework.The proposed framework comprises five elements, which could serve as a guide for future planning in setting up CT training for Malaysian teachers and other related professional development programmes.

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User Satisfaction and Continuance Intention for Using E-Training: A Structural Equation Model

Cited by 18 publications

References 37 publications

Understanding college students' e-loyalty to online practicum courses in hospitality programmes during COVID-19

Understanding college students' e-loyalty to online practicum courses in hospitality programmes during COVID-19

Predicting Behavioural Intention of Manufacturing Engineers in Malaysia to Use E-Learning in the Workplace

Information System Framework for Training Teachers on Computational Thinking

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