“…Santos N et al claim in their study that consumers favored Zoom because of its synchronization and asynchronous interactions, conference recording, chats, screen sharing, and file sending and receiving capabilities (Santos et al, 2021). In order to gain meaningful learning through e-learning, student motivation is crucial (Asana et al, 2021). The team's quality system, information quality, service quality, interactivity, and resistance to change were the five pillars of the e-learning challenge (Jaoua et al, 2022).…”