213
Notes on Operations
As e-book batchloading workloads have increased, the quality of vendor-provided MARC records has emerged as a major concern for libraries. This paper discusses a study of record quality in e-A s libraries expand their electronic collections, many find that the most effective and practical means of providing catalog access to these collections is through batchloading MARC records provided by vendors or publishers into local catalogs. As batchloading becomes more common and libraries share their experiences, certain themes and focuses of discussion have emerged. One is the challenge of incorporating batchloading into existing technical services and systems workflows. Another is navigating the mechanics of record editing and loading processes. A third strand running throughout the batchloading literature is the issue of record quality. General discussions of the topic usually include a least a brief discussion of concerns about record quality, and most case studies of batchloading projects identify multiple quality issues found and addressed as part of the project.At the University of Minnesota Libraries (UML), experiences have been much the same as those at other institutions. Librarians learned how to manipulate MARC records in batch and determined how to train staff and design workflows to accommodate batchloading. However, poor record quality continued to trouble catalog and authority control librarians. Years of providing feedback on record quality to vendors had yielded mostly discouraging results. Although librarians had largely mastered the processes for correcting certain kinds of critical problems, dramatic increases in batchloading work indicated a strong need to develop more efficient and systematic batch editing processes. To that end, technical services managers charged a small group of two catalogers and one systems Stacie Traill (trail001@umn.edu) is Cartographic and Electronic Resources Cataloger,