Using bibliometric research to advance the business-to-business sustainability literature: Establishing an integrative conceptual framework for future application

Chabowski, Brian R.; Gabrielsson, Peter; Mena, Jeannette A.

doi:10.1016/j.indmarman.2022.01.009

Cited by 11 publications

(3 citation statements)

References 196 publications

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“…Although many other advanced co‐citation techniques and software packages such as VOS have been employed to examine the knowledge structure and provide very large datasets for co‐citation analysis (Arici et al., 2022; Köseoglu, 2020; Köseoglu et al., 2022), MDS and HCA can balance data analysis and the linkage to established theoretical bases (Chabowski et al., 2022; Zha et al., 2022), and are also considered better suited for smaller datasets such as the one in this study. Using both HCA and MDS simultaneously enhances methodological rigour and reduces systematic bias.…”

Section: Research Approach and Methodologymentioning

confidence: 99%

“…Compared to other databases such as Science Direct, EBSCO, Emerald Management eJournals, Sage Journals, and Scope, this database represented a comprehensive source. It is also well‐acknowledged as a reliable source of data for co‐citation analysis, particularly for examining the knowledge structure of a topic or field (Chabowski et al., 2022). We followed a four‐stage procedure of co‐citation analysis to ensure a high level of objectivity, reliability, and transparency in our article search and selection (Figure 1).…”

Section: Research Approach and Methodologymentioning

confidence: 99%

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Embracing the paradox of customer experiences in the hospitality and tourism industry

Zha

Marvi

Foroudi

2023

Int J Management Reviews

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This paper aims to re‐evaluate the customer experience literature in the hospitality and tourism (H&T) domain by employing a paradox lens and constructing a model for future research direction and practitioners. Using two co‐citation analysis methods—a hierarchical cluster analysis and a multidimensional scaling analysis—to investigate 312 customer experience papers from the leading H&T journals with 22.124 citations over the 44‐year period (1987–2021), we identified five knowledge foundations that have made up the intellectual structure of customer experience in H&T: experiential consumption, authenticity, memorability, place branding, and service. This result reveals the dualistic representations of the paradoxical character of customer experience including authentic/fantastical, structured/unstructured, branded/ecological, and bubbled/exposed. Based on this finding, this study developed a framework for scholars and marketers to reveal different approaches to managing the tensions between paradoxes.

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Section: Research Approach and Methodologymentioning

confidence: 99%

Section: Research Approach and Methodologymentioning

confidence: 99%

Embracing the paradox of customer experiences in the hospitality and tourism industry

Zha

Marvi

Foroudi

2023

Int J Management Reviews

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“…We performed a "keyword network" analysis using VOSviewer (Van Eck and Waltman, 2010). Scholars (Chabowski et al, 2022;Mukherjee et al, 2022) argue that bibliometric techniques provide an overview of a science field, which is useful for analyzing trends and providing evidence into the evolution of a research field to advance the theory. Thus, the "keyword network" analysis provided us with an initial overview of the field and the topics; we then proceeded to topic modeling.…”

Section: Topic Modeling and Bibliometric Analysismentioning

confidence: 99%

Rediscovering innovation processes in ecosystem settings: the role of ecosystem strategy in shaping new innovation processes

Silva

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Collaboration for the sustainable food supply chain: A bibliometric analysis

Duong,

Kumar,

2024

Bus Strat Env

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There is increasing attention on the topic of collaboration for sustainable food supply chains (SFSCs), with increasingly contributing journals and publications every year. The urgency of this topic is even more highlighted due to the COVID‐19 pandemic and the more recent energy and food crisis. Hence, the field needs to have a good portrait of the ongoing research in this area and to better understand future research directions to enable optimized future strategic plans and problem‐solving capability of effective collaboration for SFSCs. This paper reviews, analyses, and synthesizes the current state of research into collaboration for SFSCs. We examine a sample of 528 articles identified from the Scopus and Web of Science databases using bibliometric analysis methodology. We identify four research clusters: collaboration and sustainable supply chain management, emerging markets and resilience, digital technologies, and perishable food products. This paper clarifies interrelated themes and identifies a range of topic areas that still demand further investigation.

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Using bibliometric research to advance the business-to-business sustainability literature: Establishing an integrative conceptual framework for future application

Cited by 11 publications

References 196 publications

Embracing the paradox of customer experiences in the hospitality and tourism industry

Embracing the paradox of customer experiences in the hospitality and tourism industry

Rediscovering innovation processes in ecosystem settings: the role of ecosystem strategy in shaping new innovation processes

Collaboration for the sustainable food supply chain: A bibliometric analysis

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