2011
DOI: 10.1016/j.ijmedinf.2011.07.003
|View full text |Cite
|
Sign up to set email alerts
|

Using Cognitive Work Analysis to fit decision support tools to nurse managers’ work flow

Abstract: Purpose To better understand the environmental constraints on nurse managers that impact their need for and use of decision support tools, we conducted a Cognitive Work Analysis (CWA). A complete CWA includes system analyses at five levels: work domain, decision-making procedures, decision-making strategies, social organization/collaboration, and worker skill level. Here we describe the results of the Work Domain Analysis (WDA) portion in detail then integrate the WDA with other portions of the CWA, reported p… Show more

Help me understand this report

Search citation statements

Order By: Relevance

Paper Sections

Select...
2
2
1

Citation Types

1
52
0

Year Published

2012
2012
2022
2022

Publication Types

Select...
8
1

Relationship

1
8

Authors

Journals

citations
Cited by 38 publications
(53 citation statements)
references
References 18 publications
1
52
0
Order By: Relevance
“…Effken et al 2001, Miller 2004, Sharp and Helmicki 1998. Other applications include the development of decision support tools (Hajdukiewicz et al 2001;Effken et al 2011), understanding of contributors to inpatient falls (Lopez et al 2010), inpatient medication management system (Pingenot et al 2009) and team working (Ashoori et al 2014). …”
Section: Work Domain Analysis (Wda)mentioning
confidence: 99%
“…Effken et al 2001, Miller 2004, Sharp and Helmicki 1998. Other applications include the development of decision support tools (Hajdukiewicz et al 2001;Effken et al 2011), understanding of contributors to inpatient falls (Lopez et al 2010), inpatient medication management system (Pingenot et al 2009) and team working (Ashoori et al 2014). …”
Section: Work Domain Analysis (Wda)mentioning
confidence: 99%
“…Typically, CWA is applied to industrial systems in which the concept of subsystem and component is self-explanatory; in this paper, the division is less clear but we have assumed that a 'component' would involve an individual actor in the system whereas a subsystem would involve more than one actor. This abstraction helps designers to understand the patient's environment in terms of partwhole relationship through several conceptual levels that range from abstract to physical [22]. Each level in ADH provides a unique perspective of the same system to help the designer better understand the interaction between various resources and the information flow.…”
Section: Work Domain Analysis (Wda)mentioning
confidence: 99%
“…In general, applications of CWA have focused on experts in complex domains, such as command and control [12,15] or process control [14]. In the medical domain, CWA has been applied to help in the design of decision support tools for nurse managers [22], in the design of systems to perform patient monitoring [23], or the design of clinical displays [24], intensive care units [25], and teletriage [26]. In this paper, our focus on patients as decision makers allows us to explore how well the CWA approach can accommodate the lay person.…”
Section: Introductionmentioning
confidence: 99%
“…16 In the DyNADS study, we also assessed, as part of a cognitive work analysis, precisely what data hospitals are already collecting from patients and staff that might reduce the need for additional data collection. 17 Future studies will be needed to determine the extent to which these hospital data can be substituted for the survey data we have been collecting. Given the recent focus on aligning outcome data across agencies to facilitate both collection and comparative analysis, 18 this will be extremely important.…”
Section: Challenges and Solutionsmentioning
confidence: 99%