“…An EPSS must have these four components, however, the relevant literature also identifies the following situations that need to be taken into account when developing an EPSS. : a simple design (Askar, 2018;Barker et al, 2007;Bollen et al, 2015;Carvalho, 2018;Chen et al, 2009;Kalota & Hung, 2013b); brief subject-specific information (Barker et al, 2007;Bollen et al, 2015;Klein & Reiser, 2014;Martinez-Mediano & Losada, 2017); development on the basis of target audience analysis (Alparslan, 2009;Bollen et al, 2015;Chen et al, 2009;Kalota & Hung, 2013b); ease of updating (Bollen et al, 2015); development in the form of modular information structures (Bollen et al, 2015;Martinez-Mediano & Losada, 2017); provision of step-by-step task instructions (Li & Peng, 2016;Mitchell, 2014); use in real world job environments (Alparslan, 2009;Chen et al, 2009;Li & Peng, 2016;Martinez-Mediano & Losada, 2017;Mitchell, 2014); integration with learning management systems (Bollen et al, 2015;Dias et al, 2017;Martinez-Mediano & Losada, 2017;Mitchell, 2014); and interaction with other sources of information (Bollen et al, 2015;Chen et al, 2009;Mitchem et al, 2013;Ugur-Erdogmus & Cagiltay, 2018).…”