Using Enterprise Social Networks as Innovation Platforms

Recker, Jan; Malsbender, Andrea; Kohlborn, Thomas

doi:10.1109/mitp.2016.23

Cited by 23 publications

(28 citation statements)

References 20 publications

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“…With the help of content scarcity in combination with the Yale attitude change approach, and the default‐interventionist model, the study contributes to a better understanding of how intuitive decisions arise in the context of ideation platforms. It offers an explanation for crowdsourcing literature's contradictory findings on the impact of issue‐irrelevant information on idea selection (Di Gangi and Wasko, ; Jensen et al, ; Piezunka and Dahlander, ; Recker et al, ). Specifically, it shows that, in online ideation contests, content scarcity largely moderates the persuasiveness of issue‐irrelevant information regarding the ideators, the idea message's sentiments, and the community context.…”

Section: Discussionmentioning

confidence: 99%

“…The study contributes to current research in several ways: First, it contributes to a rather new stream in ideation literature about evaluators' biases and ideators' persuasive behavior by introducing content scarcity (Criscuolo et al, ; Piezunka and Dahlander, ; Reitzig and Sorenson, ). It thereby offers an explanation for crowdsourcing literature's contradictory findings on the impact of issue‐irrelevant information on idea selection (Di Gangi and Wasko, ; Jensen, Hienerth, and Lettl, ; Piezunka and Dahlander, ; Recker, Malsbender, and Kohlborn, ). Specifically, the results show that, in online ideation contests, content scarcity largely moderates the persuasiveness of issue‐irrelevant information regarding the ideators, the idea message's sentiments, and the community context.…”

Section: Introductionmentioning

confidence: 94%

See 1 more Smart Citation

Persuasion in Corporate Idea Contests: The Moderating Role of Content Scarcity on Decision‐Making

Kruft¹,

Tilsner²,

Schindler³

et al. 2019

J of Product Innov Manag

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Organizations increasingly use corporate online ideation platforms to foster individual innovativeness. Recent research, however, has shown the downside of such contests—the selection of ideas is not entirely rational. Analyzing the impact of content scarcity, which occurs when ideators provide very little issue‐relevant information when submitting ideas, contributes to this new literature stream. The main argument is that evaluators increasingly rely on heuristics based on issue‐irrelevant information when content scarcity obstructs reflective decision‐making. The default‐interventionist model of decision‐making in combination with the Yale attitude change approach allows us to examine the mechanisms evaluators apply when content scarcity occurs. The hypotheses are tested on an extensive data set of 3025 ideas. The results show that content scarcity affects the evaluators' decision‐making process by preventing them from intervening their first intuitive decision. The scarcer the content of the submitted idea, the stronger the persuasiveness of issue‐irrelevant aspects that affect idea selection: aspects of the ideator, message, and community.

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Section: Discussionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 94%

Persuasion in Corporate Idea Contests: The Moderating Role of Content Scarcity on Decision‐Making

Kruft¹,

Tilsner²,

Schindler³

et al. 2019

J of Product Innov Manag

View full text Add to dashboard Cite

show abstract

“…These tools are used in developing new products and services, as well as in improving the social processes and impact of intraorganizational collaboration [6], [7]. Despite these promising applications, some researchers are still skeptical of the impact ESN applications have on innovation due to the complexity of the innovation process in general [8]- [10]. This speculation corresponds with current debates around the role of social technologies in enabling [11] or facilitating a new form of innovation [12].…”

Section: Introductionmentioning

confidence: 95%

Enterprise Social Network Applications: Enhancing and Driving Innovation Culture and Productivity Through Digital Technologies

Abhari

Ascue²,

Boer³

et al. 2021

Proceedings of the Annual Hawaii International Conference on System Sciences

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Enterprise Social Network (ESN) applications offer new opportunities for organizations to mobilize employees, promoting innovation beyond traditional R&D functions. Despite the popularity and success of these applications, current research has yet to fully explore the potential of ESN applications as both drivers of productive innovation and innovation culture, specifically. This paper proposes a theoretical framework that explains the role of ESN applications in facilitating organizational-wide ideation, collaboration, and socialization, thereby promoting innovation culture and innovation productivity. This study reveals that the dimensions of innovation culture, namely knowledge sharing, transparency, and risk tolerance, mediate the effects of ESN applications on the measures of firm innovation productivityproduct/service innovation, process innovation, and social innovation. The findings presented here have implications for theory and practice, namely concerning building an organizational culture that promotes open innovative behavior using social technologies.

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“…ESNs such as these are seen as valuable by employees for the purposes of following others, obtaining news [56] and seeking information from expert peers [15] as well as continuing professional conversations outside of regular work hours [75]. Previous work has examined ESNs as a tool to encourage innovation and creativity [61] as well as to improve team collaborations [49], although employees must be able to see the potential for knowledge exchange in order to accept such tools [5]. Additionally, there is evidence suggesting that ESNs can be used for organizational problem solving, albeit in the form of questions and answers [15].…”

Section: Enterprise Social Network (Esn)mentioning

confidence: 99%

Designing for Employee Voice

Abdulgalimov

Kirkham

Nicholson

et al. 2020

Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems

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We then operationalised these qualities as a set of design goals-Assured Anonymity, Constructive Moderation, Adequate Slowness and Controlled Access-in the design and development of a secure anonymous employee voice system. Our novel take on the Enterprise Social Network aims to foster good citizenship whilst also promoting frank yet constructive discussion. We reflect on a two-week deployment of our system, the diverse range of candid discussions that emerged around important workplace issues and the potential for change within the host organization. We conclude by reflecting on the ways in which our approach shaped discourse and supported the creation of a trusted environment for employee voice.

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Using Enterprise Social Networks as Innovation Platforms

Cited by 23 publications

References 20 publications

Persuasion in Corporate Idea Contests: The Moderating Role of Content Scarcity on Decision‐Making

Persuasion in Corporate Idea Contests: The Moderating Role of Content Scarcity on Decision‐Making

Enterprise Social Network Applications: Enhancing and Driving Innovation Culture and Productivity Through Digital Technologies

Designing for Employee Voice

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