Using Expertise as a Framework for Evaluating Requirements Technology

Al-Ani, Ban; Sim, Susan Elliott

doi:10.1109/cere.2006.9

Cited by 1 publication

(2 citation statements)

References 13 publications

(16 reference statements)

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“…However, the question ‘What competencies are crucial for RAs to effectively perform their tasks?’ has not yet been answered by systematically conducted empirical research (Al‐Ani & Sim, 2006b; Paech, 2008). The goal of this paper is to present an empirically based competency model for RAs derived from a series of in‐depth interviews and content analyses.…”

Section: Introductionmentioning

confidence: 99%

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Towards a competency model for requirements analysts

Klendauer

Berkovich

Gelvin

et al. 2012

Information Systems Journal

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Requirements engineering is a software development discipline, executed by requirements analysts (RAs), that includes requirements elicitation, analysis, specification and validation. Its successful outcome is very often essential to overall project success. However, there is a lack of systematically conducted empirical research on the competencies of RAs. This paper addressed this gap by conducting 64 interviews at eight major North American and European financial services companies. Our qualitative research design follows an interpretive approach and uses critical incident technique. We develop a competency model, which specifies 16 critical competencies, and integrates contextual and situational factors as well as results variables. ‘Consulting others’, ‘Testing assumptions and investigating’ and ‘Explaining concepts and opinions’ were the most frequently identified competencies. This indicates that for an effective analyst, close interaction and communication with customers is indeed crucial – but of equally importance is the critical questioning of the expressed needs. Surprisingly, applying specific tools and advanced techniques did not seem to play a significant role from the interviewees' perspective. This study contributes to theory as it is the first to elaborate a competency model for RAs. It also provides a foundation for the development of competency‐based training in companies and universities.

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Section: Introductionmentioning

confidence: 99%

“…In another paper, Al‐Ani & Sim (2006b) introduce different types of knowledge of RAs: practical skill, theoretical knowledge and problem domain knowledge. They also propose a framework for analysing methods and tools based on the expert knowledge of RAs.…”

Section: Introductionmentioning

confidence: 99%