Using first-person narratives about healthcare workers and people who are incarcerated to motivate helping behaviors during the COVID-19 pandemic

Andrews, Mary E; Mattan, Bradley D.; Richards, Keana; Moore‐Berg, Samantha L.

doi:10.1016/j.socscimed.2022.114870

Cited by 10 publications

(7 citation statements)

References 38 publications

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“…In addition, ensuring residents and staff have access to sufficient hygiene supplies and that they know what cleaning and disinfecting supplies are available, how to request them, and how to properly use them is essential. Lessons learned from our findings and from past health education efforts in correctional settings, including during the COVID-19 pandemic ( 29 – 31 ), can inform strategies for future public health efforts.…”

Section: Discussionmentioning

confidence: 90%

Health Belief Model to Assess Mpox Knowledge, Attitudes, and Practices among Residents and Staff, Cook County Jail, Illinois, USA, July–August 2022

Hassan,

Meehan,

Hughes

et al. 2024

Emerg. Infect. Dis.

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In summer 2022, a case of mpox was confirmed in a resident at the Cook County Jail (CCJ) in Chicago, Illinois, USA. We conducted in-depth interviews with CCJ residents and staff to assess mpox knowledge, attitudes, and practices; hygiene and cleaning practices; and risk behaviors. We characterized findings by using health belief model constructs. CCJ residents and staff perceived increased mpox susceptibility but were unsure about infection severity; they were motivated to protect themselves but reported limited mpox knowledge as a barrier and desired clear communication to inform preventive actions. Residents expressed low self-efficacy to protect themselves because of contextual factors, including perceived limited access to cleaning, disinfecting, and hygiene items. Our findings suggest correctional facilities can support disease prevention by providing actionable and tailored messages; educating residents and staff about risk and vaccination options; and ensuring access to and training for hygiene, cleaning, and disinfecting supplies.

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Section: Discussionmentioning

confidence: 90%

Health Belief Model to Assess Mpox Knowledge, Attitudes, and Practices among Residents and Staff, Cook County Jail, Illinois, USA, July–August 2022

Hassan,

Meehan,

Hughes

et al. 2024

Emerg. Infect. Dis.

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“…As with these prior works, our work uses sharing of personal stories as a means to expressing similarity in shared experiences. Personal storytelling as a medium itself has the ability to reduce stress, shift attitudes, elicit empathy, and connect others (Green and Brock, 2000;Andrews et al, 2022;Brockington et al, 2021). In fact, some research has shown that when telling a story to a second listener, speakers and listeners couple their brain activity, indicating the neurological underpinnings of these interpersonal communications (Honey et al, 2012;Vodrahalli et al, 2018).…”

Section: Background On Empathy and Storiesmentioning

confidence: 99%

Modeling Empathic Similarity in Personal Narratives

Shen,

Sap,

Colon-Hernandez

et al. 2023

Proceedings of the 2023 Conference on Empirical Methods in Natural Language Processing

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The most meaningful connections between people are often fostered through expression of shared vulnerability and emotional experiences in personal narratives. We introduce a new task of identifying similarity in personal stories based on empathic resonance, i.e., the extent to which two people empathize with each others' experiences, as opposed to raw semantic or lexical similarity, as has predominantly been studied in NLP. Using insights from social psychology, we craft a framework that operationalizes empathic similarity in terms of three key features of stories: main events, emotional trajectories, and overall morals or takeaways. We create EM-PATHICSTORIES, a dataset of 1,500 personal stories annotated with our empathic similarity features, and 2,000 pairs of stories annotated with empathic similarity scores. Using our dataset, we finetune a model to compute empathic similarity of story pairs, and show that this outperforms semantic similarity models on automated correlation and retrieval metrics. Through a user study with 150 participants, we also assess the effect our model has on retrieving stories that users empathize with, compared to naive semantic similarity-based retrieval, and find that participants empathized significantly more with stories retrieved by our model. Our work has strong implications for the use of empathy-aware models to foster human connection and empathy between people.

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“…Similar results have been obtained in other studies that highlight the relevance of the perceived severity of the infection in the prevention of COVID-19 [ 38 , 39 ]. These findings suggest that messages that increase the perceived severity of the infection narrated in the message can motivate people to engage in preventive behaviors for themselves, thus, reducing the spread of the virus (see also [ 40 ]).…”

Section: Narrative Persuasion With Testimonial Messages: Advancing Th...mentioning

confidence: 99%

“It Happened to Me and It’s Serious”: Conditional Indirect Effects of Infection Severity Narrated in Testimonial Tweets on COVID-19 Prevention

Igartua,

Rodríguez-Contreras,

Guerrero-Martín

et al. 2023

IJERPH

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The health crisis caused by COVID-19 resulted in societal breakdowns around the world. Our research is based on determining which features of testimonial messages are most relevant in increasing persuasive impact. An online experiment with a 2 (severity infection narrative: low vs. high) × 2 (infection target: narrative’s protagonist vs. protagonist’s father) between-subject factorial design was carried out. Young people between 18 and 28 years (N = 278) were randomly assigned to one of the four experimental conditions, where they were asked to read a narrative message in the form of a Twitter thread describing a COVID-19 infection (with mild or severe symptoms) that affected either the protagonist of the message (a 23-year-old young person) or their father. After reading the narrative message, the mediating and dependent variables were evaluated. A message describing a severe COVID-19 infection affecting their protagonist to increase the perception of personal risk increased the persuasive impact through an increase in cognitive elaboration and a reduction in reactance. Our study highlights that creating persuasive messages based on social media targeted at young people that describe a careless behavior resulting in a severe COVID-19 infection can be an appropriate strategy for designing prevention campaigns.

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Using first-person narratives about healthcare workers and people who are incarcerated to motivate helping behaviors during the COVID-19 pandemic

Cited by 10 publications

References 38 publications

Health Belief Model to Assess Mpox Knowledge, Attitudes, and Practices among Residents and Staff, Cook County Jail, Illinois, USA, July–August 2022

Health Belief Model to Assess Mpox Knowledge, Attitudes, and Practices among Residents and Staff, Cook County Jail, Illinois, USA, July–August 2022

Modeling Empathic Similarity in Personal Narratives

“It Happened to Me and It’s Serious”: Conditional Indirect Effects of Infection Severity Narrated in Testimonial Tweets on COVID-19 Prevention

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