Using Hospitality Coursework and Internships to Develop Student Leadership Abilities

Crawford, Alleah; Weber, Melvin R.; Dennison, Dori

doi:10.1080/15313220.2014.963189

Cited by 11 publications

(2 citation statements)

References 30 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…Basic leadership characteristics may be learned in the classroom, keeping in mind that different jobs will need different leadership skills. In order to become a more effective leader, researchers suggest discipline-specific coursework, internship opportunities, and experiential learning as ways to engage in leadership activities (Crawford et al, 2014) in an academic environment that offers a safe place to hone skills before the consequences of underdevelopment are more impactful. Certainly, an argument can be made that leadership can be a learned quality especially driven by experience.…”

Section: Leadershipmentioning

confidence: 99%

The perceived importance of core soft skills between retailing and tourism management students, faculty and businesses

Wesley

Jackson

Lee

2017

View full text Add to dashboard Cite

Purpose Soft skills which are a combination of personal qualities and interpersonal skills that help an employer perform their job are an increasingly important concern to businesses and academia, the purpose of this paper is to determine how students ranked the importance of soft skills and compare their rankings to retailing and tourism management faculty and businesses. Design/methodology/approach A cross-sectional survey of students, faculty and industry leaders was conducted using an existing survey instrument validated by Crawford et al. (2011). Faculty who were members of retailing and tourism management professional organizations were solicited to participate in the study. Retailing and tourism management students from the researchers’ university were sent a link to complete the survey. All participants were asked to rank the order of importance of the soft skills and their characteristics. Findings Variations in the importance of soft skills were reported between the three groups. Variations in the importance of the soft skills characteristics were also identified between the students, faculty, and industry leaders. While communication was identified as the most important soft skill by all three sample groups, experiences was the least important for students and leadership was the least important for faculty and industry leaders. Research limitations/implications A limitation of the study was the variation in the sample sizes between the student, faculty, and industry sample. The strength of this study lies in the ability to provide evidence for the need to compare soft skills research results for retailing and tourism management students. Soft skills are found to be important to all three groups, but differences indicate faculty and industry need to work together to clarify exactly what soft skills students need to successfully compete for employment in the retailing and tourism management field. Originality/value As the work world continues to change, employers seek workers who have soft skills that support their knowledge base. While technical skills are a current part of educational curricula, soft skills need to be emphasized at the university level so that students gain expertise that prepare them to be successful in this changing workplace.

show abstract

Section: Leadershipmentioning

confidence: 99%

The perceived importance of core soft skills between retailing and tourism management students, faculty and businesses

Wesley

Jackson

Lee

2017

View full text Add to dashboard Cite

show abstract

“…The education framework or curriculum design that support the nurturing of a leader attributes in the campus is beneficial to the students. Crawford et al (2014) draw our attention to the role of coursework and internship undergone by fresh graduates prior to starting a career in the hotel as important period of training on leadership attribute. They may need to apply this attribute in the case of negotiating with their team, in resolving disputes and misunderstanding and providing ideas and motivational support for their colleagues at work in the future.…”

Section: Leadership Competencymentioning

confidence: 99%

Hospitality Fresh Graduates’ Competency and Hotel Job Offer Decisions

Hasri¹,

Din²,

Hannan³

et al. 2021

IJARBSS

View full text Add to dashboard Cite

Fresh graduates are the future generation that will keep the hotel industry regain its ground in this uncertain pandemic era. Hotels need to recruit prospective employees with desired skills set which could increase their performance in delivering the best service to their guest. This study was conducted to help fresh graduates to see what is the element of competency that hotels look into in deciding to hire a new employee. The elements of competency which are communication, cognitive, leadership, problem-solving, and human relation was examined to identify their effects the hotel job offer decisions in Malaysia. Data required for this study was collected through self-administered questionnaires to 205 hotel human resources (HR) managers and personnel involved in selecting and recruiting employees. The data gathered were analysed using SPSS statistical tool, and was found that all elements of competency were positively related to HR's job offer decisions. The study highlights the element of problem-solving skills as the important element of competency that HR managers expects from fresh graduates.

show abstract

Student Leadership Development

Fang

Ong

2018

The Study of Food, Tourism, Hospitality and Events

View full text Add to dashboard Cite

Using Hospitality Coursework and Internships to Develop Student Leadership Abilities

Cited by 11 publications

References 30 publications

The perceived importance of core soft skills between retailing and tourism management students, faculty and businesses

The perceived importance of core soft skills between retailing and tourism management students, faculty and businesses

Hospitality Fresh Graduates’ Competency and Hotel Job Offer Decisions

Student Leadership Development

Contact Info

Product

Resources

About