This hermeneutic phenomenological study explores the relationship between health
professionals and families who have a child with a chronic illness. Study
participants included 10 family groups who had a child with a chronic illness and 12
practitioners from the disciplines of nursing, medicine, dietetics, physiotherapy
and speech therapy. Data were collected by narrative audiotaped interviewing. The
results of this study revealed that chronic childhood illness
‘throws' families and practitioners together into a web of
relationships, which must work for the sake of the child. However, children are
usually excluded from the relationship. To understand and manage the
child's illness, practitioners and families ‘go around’
and act ‘in-between’ relationships. While the quality of the
relationship from the family perspective is not essential, relationships are more
successful when practitioners recognize the uniqueness of each family web. The
nature of the relationship is often simple, yet it coexists with complexity.