Using personas to exploit environmental attitudes and behaviour in sustainable product design

Carey, Margaret; White, Eoin; McMahon, Muireann; O’Sullivan, Leonard

doi:10.1016/j.apergo.2019.02.005

Cited by 16 publications

(13 citation statements)

References 40 publications

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“…A sustainable paradigm related to product design [24] encourages the extension of product life and its use time. In this sense, affective design can contribute to promote these goals [9,19,51]. However, affective design models in the literature consider and distinguish among relationships that occur in the user-product interaction to a greater degree.…”

Section: Discussionmentioning

confidence: 99%

“…Specifically, six versions of a wardrobe were defined to reflect different sustainability design strategies [26,27], which were classified according to their aim [9,41]: achieving product utility for a longer time, enhancing product usability over time and targeting aspirational desires. Seven concerns, mainly personal values and criteria related to sustainability, were also considered.…”

Section: Discussionmentioning

confidence: 99%

“…These six chosen design strategies can be classified in accordance with Carey et al [9], depending on what the product conveys in terms of utility (High durability and Easy maintenance are strategies based on achieving product utility for a longer time), usability (Adaptable to new functions and Flexible design follow strategies for enhancing product usability over time) and desirability (the Personalized and Refurbished versions target aspirational desires). This classification is also similar to Jordan's levels on the pyramid of needs that products satisfy [41].…”

Section: Selection Of Stimulimentioning

confidence: 99%

“…These subjective impressions give rise to a global assessment of the product [2], product preferences [7] and behavioral responses [1,8]. Therefore, human factors in product design can be used to fulfill users' needs and wants [9].…”

Section: Introductionmentioning

confidence: 99%

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Principles of Affective Design in Consumers’ Response to Sustainability Design Strategies

Agost

Vergara

2020

Sustainability

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The aim of this paper is to explore the generation of consumers’ responses to sustainability design strategies by considering the principles of affective design. A conceptual model of consumers’ response, in which a distinction is made between subjective impressions and behavioral responses, is defined and validated by conducting an experiment. Six wardrobes, representing sustainability design strategies (refurbishment, adaptability, durability, personalization, maintenance and flexibility) were selected. Eighty-seven participants assessed 14 impressions of the wardrobes including long-life, functional, aesthetic, emotional and environmental aspects as well as behavioral responses (product attachment and willingness to keep). Long-life impressions are more related to willingness to keep, while aesthetic ones are more closely linked to attachment. Practical and emotional impressions are associated with both behavioral responses. Design strategies and personal concerns have an influence on consumer response. These results are expected to help managers and designers promote a sustainable behavior by selecting the most suitable design strategies.

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Section: Discussionmentioning

confidence: 99%

Section: Discussionmentioning

confidence: 99%

Section: Selection Of Stimulimentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

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Principles of Affective Design in Consumers’ Response to Sustainability Design Strategies

Agost

Vergara

2020

Sustainability

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“…A persona is a hypothetical archetypical fictitious person created based on information from a real population with the goal of understanding their behaviors, needs, and goals to inform decision making (Chang et al, 2008 ; Laporte et al, 2012 ; Salminen et al, 2020 ). The concept of personas was originally invented for marketing purposes but has since been applied in human behavior studies and the healthcare industry (Carey et al, 2019 ; Lee et al, 2020 ; LeRouge et al, 2013 ; Schäfer et al, 2019 ; Tauro et al, 2022 ). Although the application of personas is lacking in wastewater, it is a useful tool to establish a population specific framework that may enable the wastewater industry and other public health entities to identify susceptibility and integrate acceptable occupational and health principles to minimize risks and protect personnel health.…”

Section: Introductionmentioning

confidence: 99%

Developing occupational and health susceptibility personas for wastewater personnel in the United States in the age of COVID‐19

Zhang

Kinyua³

2022

Water Environment Research

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Compared with the public, wastewater personnel, are at an increased risk of infection and illness from wastewater pathogens due to work-related tasks. Unfortunately, current risk assessment approaches do not consider individual personnel factors (e.g., age and health conditions) that may influence their susceptibility to a health effect. The objective of this study is to establish a baseline level of occupational and health factors among the wastewater personnel population, quantify these factors using a susceptibility evaluation scoring system, and examine relevant susceptibility features using the concept of "Personas." Using survey data from 246 respondents and public health risk data on COVID-19 from the CDC, personnel clustered into three persona groups: "low susceptibility," "high occupational susceptibility," and "high health susceptibility." Results highlight the intersectionality between gender, age, underlying health conditions, job tasks, and level of exposure to wastewater and provide context for incorporating individual variables into risk assessment methodologies with the goal of protecting this essential workforce. Practitioner Points• A risk assessment framework that combines health and occupational susceptibility factors was developed for wastewater treatment plant personnel.• Wastewater personnel clustered into three persona groups: "low susceptibility," "high occupational susceptibility," and "high health susceptibility."• The intersectionality between job related activities and individual health provides a holistic approach to risk assessment for wastewater personnel.

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Device personalization for heterogeneous populations: leveraging physician expertise and national population data to identify medical device patient user groups

Knisely

Vaughn-Cooke

Wagner

et al. 2021

User Model User-Adap Inter

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Using personas to exploit environmental attitudes and behaviour in sustainable product design

Cited by 16 publications

References 40 publications

Principles of Affective Design in Consumers’ Response to Sustainability Design Strategies

Principles of Affective Design in Consumers’ Response to Sustainability Design Strategies

Developing occupational and health susceptibility personas for wastewater personnel in the United States in the age of COVID‐19

Device personalization for heterogeneous populations: leveraging physician expertise and national population data to identify medical device patient user groups

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