Using Six Sigma and Lean in the Library

Nelson, Elizabeth

doi:10.1080/10691316.2015.1070701

Cited by 3 publications

(6 citation statements)

References 12 publications

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“…Procedures were enlisted to maintain and standardize processes [29]. Moreover, Nelson, [30] proposed the implementation of control plans to monitor the process. This was a requirement to prevent the problem studied reappear [30].…”

Section: Methodsmentioning

confidence: 99%

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UAVs’ efficient assembly: Lean Manufacturing implementation in a UAVs’ Assembly Company

Villacís

Burneo

2020

Int J Ind Eng Manag

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Section: Methodsmentioning

confidence: 99%

“…Moreover, Nelson, [30] proposed the implementation of control plans to monitor the process. This was a requirement to prevent the problem studied reappear [30]. Table 1 presents a summary of the methodology used during this study with its deliverables and considerations.…”

Section: Methodsmentioning

confidence: 99%

UAVs’ efficient assembly: Lean Manufacturing implementation in a UAVs’ Assembly Company

Villacís

Burneo

2020

Int J Ind Eng Manag

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“…7 In her 2015 article, Elizabeth Nelson articulates how Lean Six Sigma can be applied in academic libraries and suggests that the most strategic use may be in reducing errors in service and in increasing service satisfaction. 8 She also observes that these tools have been used to improve technical services workflows, including purchasing and processing books and reducing time needed to re-shelve materials.…”

Section: Lean In Academic Librariesmentioning

confidence: 99%

Leaning Into the Future, Together: Applying Business Process Management to Increase Efficiency and Manage Change in Archives and Special Collections

Allison-Bunnell,

Jenner,

Dominick

2024

CRL

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The time and resources required to prepare archival collections for use by researchers is a source of constant frustration in archives and libraries. Almost always, aspirations and collections exceed limited resources. The last fifteen to twenty years have seen archivists and librarians putting great effort into increasing standardization and efficiency. However, there are few examples of applying techniques from other fields that are proven to increase productivity. This dual case study shows that applying Lean techniques, which were originally developed for automobile manufacturing, yields significant results: measurable reductions in processing time and resource use; increased adherence to standards; increased engagement in and willingness to change by staff; effective coordination across departments; and increased ability to meet the needs of stakeholders.

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“…FMEA was not included. 4 presents Six Sigma and related Lean techniques and tools from the manufacturing and business disciplines that have been used in libraries.…”

Section: Literature Reviewmentioning

confidence: 99%

“…The FMEA tool is included, however, -based models and techniques for possible use in libraries, with the valuable note in the conclusion that a refocus for an application in a new sector may be necessary.Hunt 2 described specific process improvement tools and techniques for cataloging and other technical services processes, based on practical experience discussed at improvement workshops at the University process improvement techniques to cataloging, 3 he presents seven improvement tools and techniques developed in manufacturing that can be useful for discussions of process improvement for libraries.FMEA was not included. 4 presents Six Sigma and related Lean techniques and tools from the manufacturing and business disciplines that have been used in libraries.She summarizes studies on their application to improve process efficiency such as reducing the time for acquisitions teams to obtain overseas purchases and another to reduce the time required to process incoming materials. Nelson then discusses ways in which libraries might successfully incorporate the proven process improvement techniques from the business world.…”

mentioning

confidence: 99%

Failure Modes and Effects Analysis (FMEA) for Cataloging: An Application and Evaluation

Meekhof

Bailey

2017

Cataloging & Classification Quarterly

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Failure Modes and Effects Analysis (FMEA) is a proactive assessment tool originally created for quality assurance in manufacturing industries. FMEA involves the assignment of rankings for frequency, severity, and detection of errors within a process. Catalogers at ProQuest undertook an innovative project to use FMEA to evaluate MARC record production. This article provides an overview of FMEA for proofing in MARC record creation and how FMEA might be applied more effectively in a variable environment.Keywords: FMEA, quality assurance, error-proofing, MARC, cataloging 2 reach the customer. FMEA results can be used to prioritize efforts for process improvements and to reduce failures and associated risks. FMEA is about identifying causes and effects, attributable to various conditions. Through FMEA, users can anticipate and prevent problems, reduce costs, shorten product development or production times, and achieve safe and reliable products and processes. Simply put, FMEA answers questions such as: what can go wrong? how likely is an error to occur? and if an error does occur, what are the consequences of that error? There are versions of FMEA for both the process to create a product (PFMEA) and the product design (DFMEA), with DFMEA also applying to services (a variant of product).The library profession has long assessed the cataloging end-product for its ability to serve user needs. These assessments have inspired the introduction of new MARC fields, changes to descriptive standards, and even a vision for leaving the MARC record data model altogether. This application of FMEA was not to address possible errors in the design of the product (a DFMEA), but rather to analyze the process that can result in a flawed version of the intended product (a PFMEA). This article presents a case study of PFMEA application and an evaluation of the effectiveness of utilizing PFMEA for the cataloging process. Literature ReviewThis application of PFMEA, to identify, prioritize, and address process steps with failure risks, is novel to the library environment. Studies on quality assurance initiatives for processes, such as authority control in the cataloging process, have been documented extensively, but no published articles discuss a technique to identify, prioritize, and address process steps with failure risks, as is accomplished with PFMEA. The authors did, however, identify three published resources related to manufacturing process applications in libraries and cataloging process assessment techniques that are relevant to cataloging work.3 Hsieh, Chang and Lu 1 presented a review of quality management tools and techniques for improving the process to avoid errors is more efficient than inspections to detect and then fix them after the fact. They emphasize the need for ongoing process improvement and describe a cycle for planning, carrying out, studying the effect, and further improving the process. While some specific tools are mentioned for process improvement, they do not reference FMEA. The FMEA tool is included, however, ...

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Using Six Sigma and Lean in the Library

Cited by 3 publications

References 12 publications

UAVs’ efficient assembly: Lean Manufacturing implementation in a UAVs’ Assembly Company

UAVs’ efficient assembly: Lean Manufacturing implementation in a UAVs’ Assembly Company

Leaning Into the Future, Together: Applying Business Process Management to Increase Efficiency and Manage Change in Archives and Special Collections

Failure Modes and Effects Analysis (FMEA) for Cataloging: An Application and Evaluation

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