Using social discovery systems to leverage user‐generated metadata

Abstract

Editor's Summary The use of social discovery systems is rapidly expanding, often building vibrant and interactive communities. Some public and academic libraries are trying out these systems, in which patrons can contribute ratings, reviews, and comments. While user‐contributed metadata may not equal the quality of professional cataloging, it can enhance the catalog records with rich supplementary information and personal perspectives. The author's examination of use of social features in two public libraries led to the discouraging observation that addition of user‐generated metadata in these contexts was limited, in sharp contrast to other social sites. The question of motivation is key. People's notions of library catalog records and their ownership by library staff may present an obstacle to contributing metadata. User‐generated metadata has the potential to add value to records while conserving limited library resources. The challenge of promoting the active use of social discovery systems in libraries demands further research.

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