2018
DOI: 10.1016/j.invent.2018.06.002
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Using text message reminders in health care services: A narrative literature review

Abstract: IntroductionDespite the extensive use of mHealth behavior change interventions, questions remain about the use of technology-based reminders in delivering health care services. Text messaging, or short message service (SMS), is one reminder method that has been extensively researched. Most SMS-reminder research is distributed across a range of health care outcomes. The aim of this article is to systematically review the aggregate impact of these reminders on overall health care outcomes.MethodsA systematic lit… Show more

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Cited by 182 publications
(163 citation statements)
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References 174 publications
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“…This cannot happen if one has no phone and so may lead to loss to follow up. Mobile phone technologies (mHealth), specifically SMS reminders have improved patient outcomes in other health service delivery settings [38][39][40] but were comparable to the standard of care for HIV retention in other settings [41,22,42]. It is however important to note that the level of interaction between provider and patient, and subset of activities under mHealth greatly determine the effectiveness of particular interventions.…”
Section: Plos Onementioning
confidence: 99%
“…This cannot happen if one has no phone and so may lead to loss to follow up. Mobile phone technologies (mHealth), specifically SMS reminders have improved patient outcomes in other health service delivery settings [38][39][40] but were comparable to the standard of care for HIV retention in other settings [41,22,42]. It is however important to note that the level of interaction between provider and patient, and subset of activities under mHealth greatly determine the effectiveness of particular interventions.…”
Section: Plos Onementioning
confidence: 99%
“…This cannot happen if one has no phone and so may lead to loss to follow up. Mobile phone technologies (mHealth), specifically SMS reminders have improved patient outcomes in other health service delivery settings [3638] but were comparable to the standard of care for HIV retention in other settings [21,30]. It is however important to note that the level of interaction between provider and patient, and subset of activities under mHealth greatly determine the effectiveness of particular interventions.…”
Section: Discussionmentioning
confidence: 99%
“…Apart from mobile apps, other mobile phone services (e.g. short message services, SMS) have contributed to improving patient compliance and as appointment reminders (Schwebel and Larimer, 2018). In low-and middleincome countries (LMICs), the use of the mobile technology has been an innovative solution to overcome health barriers such as challenging areas with difficult access, inadequate workforce and restricted financial resources (Folaranmi et al, 2014;Tomlinson et al, 2018).…”
Section: Introductionmentioning
confidence: 99%